[flip317]

had an open order GBP/USD long, T/P set @ 1.62125 on Friday @8:30 am ET GBP spiked, pass my T/P ,reached 1.62404...28 pips higher, my T/P was hit and order in process of execution , but when price retraced down my account started to lose $$$ , tried to hit cancel but pop up window said cant cancel order in process...same time my other 2 orders were frozen too, at 10:11 am ET almost 2 hours later GBP/USD finally closed position @ 1.59656 which cause a $602.00 loss on all positions. If GBP/USD would be closed at time when reached his stop all positions would be profitable. now how do you explain this!!! 2 hours waiting period to execute an order. Asked live support for explanation , they gave me # to call , seriously checked twice #888 583 6739, now call this number and see for yourself. After busy signal finally automated message said call 1 800 377 TALK, well naive as I was i called , from there on I have no more comments.
All that I do know is you cant win with FXCM, they will give you a few $$ and take all as soon as opportunity arise , it is not worth a try ....beside the point that waited 14 days to open account that was loaded with $$ from day 1