vt trader disconnects
paul, my vt trader goes down about 20 times a day. i have contacted tech support repeatedly, but they tell me nothing is wrong with their server and that none of their other customers is having the problem. they recommend i delete the software and reload. hasn't helped. i have two other platforms, ibfx and strategy builder, two accounts on each, that stay up almost all the time. don't know what the problem is, but i am trying to transfer most of my work to the other platforms. fortunately, i am able to keep an eye on the vt and usually know when it kicks off. my provider is comcast and they are pretty reliable in the chicago area. wish i had a good solution, but at least you know someone else is sharing your experience.
|