FXCM is okay, but not great...
I was with FXCM from 2005 until earlier this year.
Honestly, I didn't have much of a problem with them. Their customer service was okay, but honestly they just aren't the most trader friendly firm around. Everything took too long for me. If you wanted to fund your account, it took hours or sometimes days. If you wanted to change your margin requirements, that took hours and sometimes days. And their charting and software options weren't great to me - if I wanted to check trades on my laptop (and not a shabby one at that, with a great network), the software would grind everything to a halt. It was too cumbersome for me after a while to trade the way I want to trade.
If you trade exotic pairs (I miss my EUR/NZD and GBP/AUD), do NOT need a mini or micro account, or need your broker to be a great news source, then FXCM could work well for you. If you don't fall into those categories, I'd look elsewhere. But that's just me.
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