View Single Post
  #33 (permalink)  
Old 07-27-2008, 07:14 PM
Yarcofin's Avatar
Yarcofin Yarcofin is offline
Master Contributor and Member
 

Join Date: Apr 2008
Location: Ontario, Canada
Posts: 306
Send a message via MSN to Yarcofin
Default

I talked with someone in chat and it looks like you have to paste the following into the "Server" field when you try to log in:

mt4-04.ibfx.com:443

At least that worked for me. It will be kind of annoying if I have to do that every time, because it doesn't save that link... hopefully they fix that.

I also only get 1 day's worth of data and I can't see anything historical past that. Right now I can't really do **** with my Daily and 4 hour charts, it just appears as a line! It's showing an error that "history cannot synchronize" in the Journal tab


(15 minute wait, I imagine they got swamped with complaints.)

info: You are now chatting with 'Client Services 70'
Client Services 70: Thank you for contacting IBFX. My name is Martin. How may I help you?
you: Hi, I can't log into my trading account on the new server I was assigned, I get a message either “invalid account” or “no connection”. I have followed all the steps in the email/link I received to set up the new server, and also have tried re-installing the MT4 platform.
Client Services 70: There was a server split over the week-end. let me get you the new server address:
Client Services 70: mt4-04.ibfx.com:443
you: Do I paste that into the Server spot when trying to Log in?
you: Thanks, it looks like that worked, I am able to log in now

Last edited by Yarcofin; 07-27-2008 at 07:33 PM.
Reply With Quote