Which is your best broker? - Page 6
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  1. #51
    Join Date
    Aug 2009
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    14
    Quote Originally Posted by Jason Rogers View Post
    Withdrawal checks returned by mail from FXCM are mailed from New York for US clients via US Postal Service. It should only take two weeks maximum for the check to arrive. If it doesn't then the check is either lost in the mail or it was requested mailed to a foreign country. If it's taking this long, then FXCM operations can cancel the check and issue a new one, or send a bank wire. No one has to wait 6 weeks for a withdrawal, and this situation can be resolved easily if customer support is contacted.
    Hi, Jason Rogers

    "No one has to wait 6 weeks for a withdrawal, and this situation can be resolved easily if customer support is contacted"????????? what about 7 weeks and still not resolved? Yes I do contacted customer service many, many, many, many times. I found out two days ago that two checks were issues and BOTH got lost in the mail. The first one .........maybe, what about the other one? What kind of mail service do FXCM use? I guess you work for them so you should know.

    thank you

  2. #52
    tymen1 is offline Banned FX-Men Honorary Member
    Join Date
    Mar 2007
    Location
    Perth, Western Australia
    Posts
    4,629
    Quote Originally Posted by Jason Rogers View Post
    Withdrawal checks returned by mail from FXCM are mailed from New York for US clients via US Postal Service. It should only take two weeks maximum for the check to arrive. If it doesn't then the check is either lost in the mail or it was requested mailed to a foreign country. If it's taking this long, then FXCM operations can cancel the check and issue a new one, or send a bank wire. No one has to wait 6 weeks for a withdrawal, and this situation can be resolved easily if customer support is contacted.

    This is absolutely ridiculous!!

    If your broker withdrawals operate like this, dump your broker and get someone else!!

    This is 2009, not the 1960's !!

    I operate with GFT Australia, since that is where I live.

    They use the same bank that I use, so putting funds in was easy!!

    For withdrawals I fill out and online form and email it.
    24 hours later, I get an email to tell me my withdrawal is being processed.

    The promise is to get your funds to you with 3 days, but I have found it to be more like 1/2 days at the most.
    The money goes straight into your bank account and you can withdraw it at an automatic teller machine.

    Now that's proper service!!

    Your broker is prehistoric - I would not waste my time with such useless service!!

  3. #53
    Jason Rogers's Avatar
    Jason Rogers is offline Verified Broker Support and Analyst for FXCM FX-Men Honorary Member
    Join Date
    Jun 2009
    Location
    New York
    Posts
    3,329
    Quote Originally Posted by sahara View Post
    Hi, Jason Rogers

    "No one has to wait 6 weeks for a withdrawal, and this situation can be resolved easily if customer support is contacted"????????? what about 7 weeks and still not resolved? Yes I do contacted customer service many, many, many, many times. I found out two days ago that two checks were issues and BOTH got lost in the mail. The first one .........maybe, what about the other one? What kind of mail service do FXCM use? I guess you work for them so you should know.

    thank you
    Hi sahara,

    Checks are sent back through US Postal Service. If the check is not reaching you, then through process of elimination without knowing all the details regarding this situation, I would say the address we may be incorrect. If that is not the cause, then it would be best to request a bank wire or have funds sent back to your credit card. If the postal delivery service is not run by FXCM, I don't see how to ensure delivery other than walking the check over to your address myself . But if mail delivery for this check is unreliable to your address, a different withdrawal method may be more appropriate. If the check was mailed and delivery was not performed, I don't know how FXCM can be held personally responsible for third party delivery. I remember asking this question to Tymen in a previous thread. And my intention is not to pass blame, it's simply to point how how withdrawal by check works and what we can do on our side if the check is not delivered. My offer to help with this on our end still stands, and I sincerely hope to see this resolved.

    Jason

  4. #54

    Default brokers

    had US fx solutions but now UK fxsoulutions. easy to use interface platform not cluttered spreads is average you can find better but not crazy during the news very steady even though i dont trade during the news.

    Fast deposit for credit/debit after 30 day to withdraw but bank wire can be within just one business day to withdraw.

    i did the debit deposit and within an hour one hour it was cleared although they say it can take 24hrs but it went smooth. with the US account, the withdrawl for debit after 30 days was wasy.

    I heard good thing about oanda and seems fxcm is the most popular so that can be good option for a newbie lots of features im sticking with fx solutions easy to use classic gts is my favorite im opinion.
    also, open two accounts from two different forex brokers spread the money if your nervous. withdraw your winning funds , start slowly take baby steps but in general any one you pick that meet the rules you should be fine.
    Last edited by wapminnin; 08-31-2009 at 07:01 PM.

  5. #55

    Default Does anyone have experience with ForexMeta?

    I'm trying out Ivybot and they recommend ForexMeta as working best with their robot (my inner skeptic says the Ivybot people are probably getting a commission from them). I've set up a demo account with ForexMeta. I see in this discussion that some people have heard bad things about ForexMeta. Would anyone be willing to share their reasons why ForexMeta would be a bad choice? Thanks.

  6. #56
    Join Date
    Jan 2012
    Posts
    1,156

    Default Trading Point: The selected Broker

    Ya, I am going to open a real account with Trading Point. I belive this is the best broker with less spreads and no re-quotes

  7. #57
    Join Date
    Apr 2012
    Location
    Netherlands
    Posts
    77
    I worked with FXPro-instant execution of trades, tight and stable spreads (spreads have never increased during the Christmas holidays), has a good reputation. Also I like Oanda that works more than 10 years and has no problems with money withdrawal. Right now I get interested in young brokers, and testing their work because in my opinion money should be invested to different brokers. At the moment I'm working with Accentforex, they have different contests with good conditions, tight spreads,instant execution of orders.

  8. #58
    Join Date
    May 2012
    Posts
    142
    I dont think there is a perfect broker than exists. You are bound to run into a fair set of problems sooner or later. My suggestion would be to choose a broker that is ECN. Avoid broker with fixed spread.

  9. #59
    Hirose Uk. Just opened. Spread for eurusd around 0.7 pips. Good for scalping.

    I have been with Oanda for many years, the spread use to be 0.8 now is 1.2. They also tend to widen their spread quite
    dramatically during news releases.

  10. #60
    Join Date
    Oct 2011
    Posts
    108
    hotforex is the best for me ! I have been using that broker since a while and I am satisfied ! I used some brokers out there as alternatives but seemed not interesting as hotforex !

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