I have been looking into Renesource Capital and will likely open an account there. Their customer service people seem knowledgeable and their English is excellent.
Reviews in English are in short supply, but I found a Latvian forum with a dedicated thread for Renesource (treideri.lv/smf/index.php?topic=521.0 – you need to create an account to read the thread). Google translate seems to indicate that this thread contains multiple satisfied customers, and there is active engagement from Renesource staff there. In particular, they released a statement on the 2015/01/15 CHF disaster, which I’ve quoted below, as I noticed people were worried about the absence of such a statement earlier in the thread.
Thank you for curating this thread; it’s a great resource. If I do open an account I will report back on the experience.
Translated version of Renesource statement on CHF tsunami:
Dear. “Treideri.lv” forum members!
Renesource Capital IBS notify when in spite of 15 January 2015 (known as the “black Thursday”), the Swiss National Bank (Swiss National Bank) decision to withdraw from the 3rd year long - the national currency the Swiss franc exchange rate peg to the euro (EUR) currency and interest rates down to a negative mark of minus 0.75% and further to the Swiss franc (CHF) values for the rapid growth (in relation to the euro is about 30% against the USD ~ 20%) and volatility relative to the entire country national currencies, Renesource Capital AS IBS performance is not adversely affected and the financial situation can be characterized as stable.
The Swiss National Bank’s decision has confirmed Renesource Capital IBS incorporated risk management technology, risk pārvadības and control systems as well as financial risk management policy and the sustainability of activities especially heightened foreign exchange market volatility conditions.
Renesource Capital IBS capital base, capital adequacy and financial performance of the above events were not affected and ensure its absolute compliance with legal - regulatory requirements.
The above regard, we inform that Renesource Capital IBS daily operational activities has not been affected and takes place as usual, as well as failure to implement certain restrictions on transactions including cash and derivatives trading and transfers.
We remind you that Renesource Capital IBS clients’ funds and financial instruments are kept separate (segregated) from Renesource Capital IBS ‘own funds as well as from other clients’ funds and financial instruments.
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Sincerely,
Renesource Capital IBS