Some unacceptable jokes from FXCM

[joshhdavey]

Peter I recommend GFT. They have excellent customer service, and their platform (Dealbook 360) is awesome. I have a live and demo account with them and I have no problems ever.

[Brolin8]

Our customer service is available 24/7 including on the weekends and we use NDD execution for nearly all forex transactions (excluding micro at the moment)

Is this still true?

[Jason Rogers]

Is this still true?

Hi Brolin,

In 2010 all FXCM Micro accounts were upgraded to No Dealing Desk execution. Before then banks were unable to offset microlot trades for our clients to make NDD possible. Now all FXCM accounts types offer No Dealing Desk forex execution.

Jason

[bobmaninc]

Is this still true?

Brolin I can verify what Jason states there are a stand up company. I have some issues with them that I will not go into. In the end your money is safe and they are a great broker. I will say after reading this thread (since it got bumped up to the top) the original poster seems to be a fraud and got busted by a reputable broker that did there homework. I know you only quoted one question here. But I can see how this thread could leave a bad taste in someone mouth about FXCM and I will not put words in Jasons mouth but I will say what I can tell he wanted to but has to be professional. That guy was full of it. Not he was a scam but I can say after dealing with many brokers that beyond a shadow of a doubt his names and addresses on his docs did not match. There is no other reason they would look for credit card statements other than to verify an address. Similar happened to me not long ago when I tried to withdraw funds from my broker. I had changed my address not long before and not only was my withdraw denied but my account was but on hold. When I asked why all they asked for was new prof of address (electric bill). Credit cards are not needed ever not even by FXCM (trust me I was approved for an account but never set it up). I dont own a credit card as I dont believe in debt or the fact that I need something if I cant pay cash. But I still could open an account with my bank account (yes I have a debit card) but if you can verify you exist to your broker then if they are reputable then you dont exist to them and for good reason. And if the fact of whether you exist or not does not matter to your broker then they are a bigger scam than you are. I don got to say good job keeping your professionalism here Jason but I had to comment. I may have not opened an account with you guys due to my issues but wow this is a load of crap and someone has to nip it in the butt since it is on the top of your page

[Brolin8]

Credit cards are not needed ever not even by FXCM (trust me I was approved for an account but never set it up).

I hope so, because that's very suspicious and I will refuse to do it.

I wonder what's the criteria to approve an account.

Thanks for your comments bobmaninc. I'm interested in FXCM and your opinions are always considered by me.

[Jason Rogers]

I wonder what's the criteria to approve an account.

Hi Brolin,

In order to open an account with FXCM, you would need a photocopy of a government-issued ID (such as a driver's license or passport) and a proof of residence (such as a utility bill or bank statement) dated within six months for the address indicated on the application.

Jason

[Brolin8]

In order to open an account with FXCM, you would need a photocopy of a government-issued ID (such as a driver's license or passport) and a proof of residence (such as a utility bill or bank statement) dated within six months for the address indicated on the application.

But on your website and Terms of Businnes you mention stuff like contacting Credit Agencies, like if it was a loan. Can you please explain on that?

[Jason Rogers]

But on your website and Terms of Businnes you mention stuff like contacting Credit Agencies, like if it was a loan. Can you please explain on that?

Hi Brolin,

If you have any questions regarding our Terms of Business, your best resource is our Compliance Department. You can email them at compliance@fxcm.com.

Jason

[Brolin8]

Hi Brolin,

If you have any questions regarding our Terms of Business, your best resource is our Compliance Department. You can email them at compliance@fxcm.com.

Jason

Okay. Thanks for pointing that out. I will contact them.

[freeze4real]

I have to say that I am very annoyed and disgusted, I sold my my stuff iphones game set so as to start trading and today fxcm told me that they denied me an account.

I am shocked. I called the compliance department and they gaveme no reson or whatsoever...