Missed a candle on iphne TS

Hi

Hope you understand my poor English…

I opened a daily chart on ipone to find out there is no candle in 6/10/2014.
Can anyone explain why this happned?

By the way, there is no problem with FXCM data feed on interceptor app.

Hello Fxchild,

Thank you for reporting this error with missing bars in June on the mobile app for iPhone and iPad. Our tech support team is investing this issue now. As you mentioned, this issue does not affect other mobile apps or desktop apps. For example, it does not affect Trading Station Mobile for Android or Trading Station Desktop.

Welcome to BabyPips! :slight_smile:

PS: Your English is good, but if you prefer to speak in another language, please let me know. FXCM may have staff that can speak with you in your preferred language.

Hello Jason

I will put pictures

  1. chart with iphone


  2. chart with tradeinterceptor


and the date is not Jun but its 6th Oct/2014
I think this is a date feed bug? and I truly expect for the solution from FXCM

what if i miss read the chart there was a big gap which effect my entry strategy
i dont want that happen in real money trading

Hi Fxchild,

The issue you reported with missing chart data in June on Trading Station Mobile for iOS (iPhone and iPad) has now been fixed. You can download the latest version in the App Store. :slight_smile:

hello Jason
yes, it’s been fixed.
thank you

It’s my pleasure. :22: