Quote:
Originally Posted by sahara
My advice: DO NOT GO WITH FXCM. I canceled my account cos of their new rules and have not get my funds back yet. They say it takes 10-15 business days to get the check, but i've been waiting for 6 weeks. 
their customer service sucks.
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Hello Sahara,
A check returned through the mail takes up to 2 weeks at most from our experience to reach a trader. Checks are mailed from the New York City office and go through the US Postal Service therefore we can't gaurantee how long it will take to reach you. If it doesn't reach you after 2 weeks, then the check can be cancelled and another check re-issued. If you have not received it after 6 weeks, then I would assume the postal service either lost the check or the check was mailed to the other side of the world

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At the expense of bringing on the moderators wrath, I do work for FXCM, and client services will resolve any issues such as this as soon as possible. Have you contacted FXCM client support and was there any indication why it was taking 6 weeks? Please let us help get this resolved.
Jason