@saydokan: Many brokers offer ECN's and STP alongside their regular dealing desk services, although normally these require higher deposit sizes, that being said i just went to their website to check it out and in fact what it says is that they ARE a dealing desk, they were being very deceptive with the way they worded it, from reading their faq, reviews online, and hearing what people have said about them i think i understand
"Like most trading firms and many banks, eToro is using a market maker model (Read more on Wikipedia). Using the best aspects of this model, in conjunction with STP (Straight-Through Processing) technologies, and NDD (Non Dealing Desk) practices.."
"Let’s keep it simple- eToro is able to offer high quality execution, due to our combination of STP and NDD execution. This means the aggregated exposure of some trades is automatically forwarded to first tier liquidity providers in REAL time, which is something usually reserved for banks and corporations. In other cases, eToro may choose to absorb some exposure in a trade. Our traders can be sure that because have applied a NDD model, there is NO manual interference in trader’s positions, or any price manipulation. It is this technology that creates a NO CONFLICT ecosystem where eToro wishes our traders to make as much money as they can."
they DO use a dealing desk just like every other major broker however they have automated the dealing desk!! And obviously that's how all major brokers operate as they cant have people working for every trader buying and selling currency for them like on the exchange, it seems they are trying to confuse people in to thinking otherwise
What it sounds to me like is that it isn't because they have nefarious business practices that people don't like them, they just have volatile spreads and as i said earlier people don't how bid and ask prices as well as news volatility work so they blame it on the broker when they get stopped out, miss take profits, or there isn't liquidity in the market to fill their orders instantly and at a low spread
Take note that i have never used them so i can't be sure, but that is what it looks like