FXOpen Announcements

FXOpen Adds Deposits and Withdrawals via Instant Bank Transfers in Malaysia and Thailand

Dear clients,

FXOpen is glad to announce that we’ve added a new method of depositing and withdrawing funds. Now the company’s clients from Malaysia and Thailand can carry out money transactions via Instant Bank Transfers. Instant Bank Transfers are transactions made from a bank account online in a local currency.

Terms of depositing and withdrawing via Instant Bank Transfers:

  • Currencies: MYR, THB
  • Payment Processing Time: instant for depositing/ during 1 day for withdrawing
  • Minimum deposit / withdrawal: 50 MYR / 500 THB
  • Maximum deposit / withdrawal: 50,000 (MYR/THB).

In the first month, all FXOpen clients can add funds to their accounts with 0% commission to become familiarized with the product.

Source

FXOpen Returned Margin Requirements for GBP Pairs

Dear Traders,

Please note that FXOpen has returned the margin requirements for GBP pairs to their normal value, i.e. increased to a maximum value of 1 to 500. We recommend considering this information in your trading activity.

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FXOpen Customer Service
E-mail: support@fxopen.com
Live Chat (24/5)

FXOpen Launches Instant Bank Transfers in Malaysia and Thailand

Dear clients,

FXOpen is pleased to announce that we’ve added a new method of depositing and withdrawing funds. Clients from Malaysia and Thailand can now carry out money transactions via Instant Bank Transfers. Instant Bank Transfers are transactions made from an online bank account in a local currency.

To celebrate the launch, clients can deposit for free, paying 0% commission for the first month of use.

More details:
Currencies: MYR, THB
Payment Processing Time: instant for depositing/ within 1 day for withdrawing
Minimum deposit / withdrawal: 50 MYR / 500 THB
Maximum deposit / withdrawal: 50,000 (MYR/THB).
Learn how to deposit and withdraw via Instant Bank Transfers in our knowledge base.

FXOpen Accepts Payments via AirTM

Dear Traders,
FXOpen is glad to announce a new cutting-edge option for depositing and withdrawing funds via AirTM.

AirTM is a unique blockchain-and-bank-connected digital wallet and peer-to-peer exchange platform founded in 2015. The base AirTM currency is named as AirUSD. To perform any action like buying, selling or exchanging any currencies, you must have AirUSD balance in your account. Find more information here.

Terms of depositing and withdrawing via AirTM
Currencies: USD;
Payment processing time: during 1 day;
Minimum withdrawal: USD 2;
Maximum deposit: USD 25,000.
Learn how to deposit and withdraw in our knowledge base.

In the first month, all FXOpen clients can deposit their accounts with 0% commission to become familiarized with the product.

Win an iPad in FXOpen’s Valentine’s Day Promotion

Dear Traders,

FXOpen is running a Valentine’s Day Promotion exclusively for our traders. Deposit 200 USD or more (or equivalent currency) in your FXOpen eWallet until February 21 to be entered into the prize draw for the iPad giveaway.

Additional benefits:
Multiply your deposit by trading on Forex;
0% commissions for depositing funds.
The winner will be chosen randomly from active trading accounts at the end of the promotion.

Who can participate?
All clients with MT4 and MT5 accounts who deposit at least 200 USD during the promo period (excluding deposits made by Bank Wire Transfer).

Ending Date: February 21, 2020

We wish you a happy Valentine’s Day!

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Changes to Trading Hours on US President’s Day (February 17)

Dear Clients,

Please note that due to President’s Day in the US on February 17, 2020, trading hours for some financial instruments will be changed as follows:

Forex pairs & Crypto CFDs: normal trading hours;
Metals: trading ends at 20:00 GMT+2;
US Crude and US Natural Gas: trading session ends at 19:45 GMT+2;
UK Brent: normal trading hours;
Indices

  • Japan 225 – until 20:00;
  • US SPX 500 – until 20:00;
  • US SPX 500 (Mini) – until 20:00;
  • US Tech 100 – until 20:00;
  • US Tech 100 (Mini) – until 20:00;
  • Wall Street 30 – until 20:00:
  • Wall Street 30 (Mini) – until 20:00.

Other indices will be traded without changes.

Please, consider these changes when planning your trading activities on the upcoming week.

[Source](Changes to Trading Schedule on US President’s Day (February 17)

Changes to Trading Hours on US President’s Day (February 17)

Dear Clients,

Please note that due to President’s Day in the US on February 17, 2020, trading hours for some financial instruments will be changed as follows:

Forex pairs & Crypto CFDs: normal trading hours;
Metals: trading ends at 20:00 GMT+2;
US Crude and US Natural Gas: trading session ends at 19:45 GMT+2;
UK Brent: normal trading hours;
Indices

Japan 225 – until 20:00;
US SPX 500 – until 20:00;
US SPX 500 (Mini) – until 20:00;
US Tech 100 – until 20:00;
US Tech 100 (Mini) – until 20:00;
Wall Street 30 – until 20:00:
Wall Street 30 (Mini) – until 20:00.
Other indices will be traded without changes.

Please, consider these changes when planning your trading activities on the upcoming week.

Equity Index CFD trading changes

Dear Clients,

We would like to advise you that we are consolidating trading in all variations of each Equity Index CFD, into a single version in order to create a more efficient trading environment in these products.

On Saturday 4th April 2020 we are decommissioning the below index products:

Wall Street 30;
US SPX 500;
US Tech 100;
Germany 30.
On Monday 24th February 2020, the above products will be set to ‘close only’ trades. We would like clients to move all existing positions and trading to the below mini variants of these products, detailed below.

Wall Street 30 (Mini);
US SPX 500 (Mini);
US Tech 100 (Mini);
Germany 30 (Mini).
Please consider these changes when planning your trading activities and ensure you’ve moved your positions by 4th April.

Equity Index CFD trading changes

Dear Clients,

We would like to advise you that we are consolidating trading in all variations of each Equity Index CFD, into a single version in order to create a more efficient trading environment in these products.
On Saturday 4th April 2020 we are decommissioning the below index products:

Wall Street 30;
US SPX 500;
US Tech 100;
Germany 30.

On Monday 24th February 2020, the above products will be set to ‘close only’ trades. We would like clients to move all existing positions and trading to the below mini variants of these products, detailed below.

Wall Street 30 (Mini);
US SPX 500 (Mini);
US Tech 100 (Mini);
Germany 30 (Mini).

Please consider these changes when planning your trading activities and ensure you’ve moved your positions by 4th April.

Source

On March 8th FXOpen Switches its Trading Servers to Summer Time (GMT+3)

On March 8th, 2020 FXOpen will switch its trading servers 1 hour ahead, from GMT +2
to GMT +3.

The change will affect all types of FXOpen trading accounts. In ECN, STP and Micro accounts summer time will take effect starting with the market opening on Monday, March 9th 2020. In Crypto accounts, where trading is available during the weekend, traders will experience the change immediately after it occurs, on Sunday, March 8th, 2020.

The changing of server time should not impact your open trades or the process of opening, placing, closing and modifying orders. However, keep this in mind when planning your trading and do not forget to adjust the time settings in your Indicators and Expert Advisors.

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FXOpen Launches New Accounts - Crypto 10

Dear Traders,

FXOpen is pleased to announce the launch of a brand new trading account - Crypto 10, where you can access high leverage, low cost cryptocurrency trading from as little as $10.

Open Crypto 10

Conditions:
Account currency: USD, EUR, GBP, RUB, JPY;
Minimum deposit: $10 (or equivalent in other currency);
Commission: 0.25% (half-turn);
Leverage: 1:10;
Margin call: 100%;
Stop Out: 50%.
Learn more about our new Crypto 10 accounts in FXOpen knowledge base.

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FXOpen Increases Margin Requirements Due to Effect of Coronavirus

Due to the current high volatility across all financial markets, FXOpen have taken the decision to increase margin requirements by up to 5 times their normal level in order to protect client funds. The change affects currency pairs, indices, metals and commodities and will take effect from March 17th until further notice. Please ensure you have sufficient margin to cover any open positions.

Cryptocurrencies are unaffected by this change.

Please consider these circumstances when planning your forthcoming trading activities.

For reference
As we know, today at an emergency meeting the US Fed decided to cut its key interest rate to 0-0.25% to support the economy. However, despite this, stock indices are currently falling following the news of the coronavirus pandemic.

With the fall of Asian and European indices, as well as US Index Futures, Bitcoin is also losing ground. However, in the near future, Bitcoin might attract the demand of investors as an alternative asset. Halving can give Bitcoin additional growth.

You should not expect a quick recovery in stock prices, while the spread of coronavirus continues, which impedes the normal functioning of the economy. Following an almost complete stoppage of the largest economies in the world, the number of infected continues growing exponentially, which indicates the insufficiency of the measures taken. This factor may further destabilize markets. With this development, it is also likely that currencies in emerging markets will decline, as well as a rapid increase in volatility in the Forex market.

If stock indices hold on at current levels and coronavirus recedes, a rally in all markets can be expected. Creating a vaccine can “blow markets.”

Based on the current situation, guided by the rules of risk management and in order to preserve client funds, FXOpen decided to increase margin requirements. We sincerely hope for your understanding.

Follow the updates on Facebook, Twitter and Telegram.

FXOpen Increases Margin Requirements Due to Effect of Coronavirus

Due to the current high volatility across all financial markets, FXOpen have taken the decision to increase margin requirements by up to 5 times their normal level in order to protect client funds. The change affects currency pairs, indices, metals and commodities and will take effect from March 17th until further notice. Please ensure you have sufficient margin to cover any open positions.

Cryptocurrencies are unaffected by this change.

Please consider these circumstances when planning your forthcoming trading activities.

Source

Making your money go further in turbulent times with commission free deposits

Fund your accounts with no commission to pay with FXOpen! We are delighted to offer you commission free deposits via any payment system available (except for Bank Wire Transfer), so in these turbulent times for financial markets, you can make your money go further.

Starting from March 20, 2020, all FXOpen clients will be able to add funds to their accounts without incurring any fees charged by the payment systems.

Follow the updates on Facebook, Twitter and Telegram.

New Trading Conditions for France 40 Index CFD

Dear traders!

We’d like to inform you that due to a short selling restriction put in place by French regulators, our France 40 Equity Index CFD has changed. On the MT4 platform it is set to closing positions only and on the MT5 platform it is now set to long positions only, meaning you can close positions and open buy positions, until further notice.

Please consider these changes when planning your trading activities and ensure you have enough funds in your account to maintain your positions.

Furthermore, due to the impact COVID-19 has had on the availability of physical gold in the market, this has reduced liquidity. With our wide range of liquidity providers we are currently able to price gold, although the spread may widen.

Important Information About 2 Factor Authentication

Dear Trader,

We have all come across emergent personal, professional or financial challenges during the past few weeks. However, FXOpen’s primary goal remains serving our clients while ensuring the personal safety of our employees.

The current market volatility caused by the COVID-19 pandemic have created many opportunities for cyber-criminals. We would like to share specific actions you can take to reduce your chances of becoming a victim of scammers and cybercriminals.

If you are not already using multi-factor authentication to access your FXOpen account, we strongly recommend you do so. For additional information, please visit our knowledge base.

Beware of phishing messages that play on the public’s concerns over COVID-19.

Examples:

  • Emails or texts supposed to be from the World Health Organization (WHO) or any other medical organization.
  • Online offers of vaccinations, test kits or medicine for COVID-19.
  • Mobile apps that supposedly track the spread of COVID-19.
  • Solicitations for donations to related (fake) charities, etc.

We also urge you to be on alert for potential fake emails, impersonating FXOpen representatives. Please note that we only use @fxopen.com and @fxopenasia.com and the associated language mail domains for communication with our clients. A full list of language domains can be found at fxopen.com.

If you have any doubts about the official representative of FXOpen that has contacted you, please immediately notify FXOpen customer support at support@fxopen.com.

In addition, if you are suspicious of an FXOpen email please use any messaging option available on our official website to communicate with us rather than clicking the links or responding directly to the email.

Easter 2020: Changes to Trading Hours

Dear Traders!

Please note the following changes to trading hours due to the Easter holidays.

Thursday, April 9th

  • Australia 200 (#AUS200) - trading ends at 17:00 GMT+3;
  • All other financial instruments will be traded without changes.

Friday, April 10th

  • Forex and Crypto pairs will be traded without changes.
  • All other financial instruments will not be traded. Trading will be closed all day.

Monday, April 13th

  • Forex pairs , commodities (metals, oil, gas) and Crypto pairs will be traded without changes.
  • Indices:
    • Australia 200 (#AUS200) - trading closed;
    • Europe 50 (#ESX50) - trading closed;
    • France 40 (#FCHI) - trading closed;
    • Germany 30 (#GDAXI) - trading closed;
    • Germany 30 Mini (#GDAXIm) - trading closed;
    • UK 100 (#UK100) - trading closed;
    • All other indices will be traded as usual, without changes.

Crypto currencies will be traded as usual without changes.

Please take these changes into consideration when planning your trading activities during the upcoming week.

FXOpen reduces the SWAP long on a selection of crypto CFDs

Dear Traders!

FXOpen is pleased to announce that we have reduced the SWAP long by 50% on some crypto CFDs. The following instruments now have a SWAP long of 5% per annum:

  • BTCCNH;
  • BTCEUR;
  • BTCRUB;
  • BTCUSD;
  • BTCGBP;
  • BTCJPY.

The SWAP short for these symbols remains the same at 10% per annum.

Trading Hours Schedule on 8th May 2020

Dear Traders,
Due to the UK Early May Bank Holiday on May 8th you will experience the following change in the trading hours schedule:

  • UK 100 - trading closed.

All other financial instruments will be traded without changes.

Please, take these changes into consideration when planning your trading activities for the upcoming week.

Important Oil Market Update

Dear Traders,

Due to the unprecedented global situation and increased market volatility we need to inform you of some important changes to our Oil markets (US Crude XTIUSD and UK Brent XBRUSD).

Due to the possibility of oil falling to negative prices again, many platforms are unable to show these negative prices.

With immediate effect and until further notice, should the price of XTIUSD or XBRUSD fall to $5.50, that market will be suspended and all open positions in that market will be automatically closed at the best possible prices in the market.

Please take this information into account when making trading decisions and we will inform you of any changes to this situation.