HELP, PLEASE. ANYONE USING IG’s U.S. MT4 ??
I was helping a client, with a Live MT4 at IG U.S. and
we were absolutely unable to get the MT4 platform to
do “One Click Trading” right-clicking on the charts…
…even though we explicitly enabled it, and checked
the disclaimer box.
Their DEMO account happily did one-click trading
on MT4… so I’m confused. And my client says they
aren’t answering the phone, and also I see they have
no Trouble Ticket system on their website, SO… ???
ANYONE USE IG U.S. WITH MT4 WHO KNOWS
[EDIT] By the way, they do not have a different MT4 version,
it is build 1260 which is identical to Coinexx MT4 so I guess
its behavior is determined on the server side… ?? I can attach
with Coinexx MT4 (identical build) and see if behavior changes…
[EDIT2] tried that, no change in behavior, no One Click on-chart Trading
[EDIT] OK, FIGURED IT OUT ! Under Symbols, they have a category
labelled “C-Forex-US” whose Currency Pair Symbols are all
SUFFIXED by “.FX” e.g. EURUSD.FX . With those symbols, the
One Click Trading appears. Must be very confusing to their U.S.
clients at first !!! LOL THANKS GUYZ for reading about this
mini-mystery with IG Markets U.S. MT4 behavior. LoovYaz All !!!