Thanks for the advices Mordengaard 
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Yes, but I don’t know if I’m fully aware of this, since I had an “expert” who indicated the what to do…
Yes, I Will write to them but how Am I supposed to look for the supposed regulation? Where can I find the FCA regulations?
You can search the Financial Serivices Register for information on regulated brokers: https://register.fca.org.uk/
The FCA website also provides general information about their regulations: https://www.fca.org.uk/
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You have to look for a new broker and check if they’re regulated by a GOOD regulatory body.
If you’re on the website of a broker, scroll down and you should see the tiny information there. They must mention who they’re regulated by.
Then check the “About us” section to look for more information about regulation.
After that, you ask them in live chat to clarify that you (you, a _____ resident living in _____) are really protected by that body.
After knowing this information, you can also ask the BabyPips community about reliable brokers.
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You make a great point, @Mordengaard!
In this earlier discussion, we talked about the major financial centers where forex is traded. It makes sense to look for brokers regulated in these countries: What are the Deposit and Withdraw Option of FOREX.COM
If you live in Australia or Canada, you can also look for brokers regulated by ASIC or IIROC respectively. Funds deposited with ASIC-regulated brokers are segregated in accordance with Australian client money rules, and funds deposited with IIROC-regulated brokers are protected for up to $1 million per client by the Canadian Investor Protection Fund.
Also, try to confirm on the regulator’s website if the broker is truly regulated by them.
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I’ve done a quick search on the fca website and they have nothing under CIBfx or Capital Investment Brokers.
Companies House does have a record
https://beta.companieshouse.gov.uk/company/09762074/officers
Whether they are regulated or not, it seems you have been agreeing to their recommendations, including this last one in copper. If you have consented to their recommendations then I think there is little you can do just because it went wrong…
But how did you agree to a trade that was risky enough to wipe out your account? Were you given full details of what this copper trade was about? Including the size of the risk?
Did you generally have any idea what this company was recommending or did you just trust they were looking after your interests and go along with whatever they suggested?
What size account are we talking about here?
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Thanks Mordengaard, now I undestand that regulation is probably one of the most important things… beginners mistake I think, or stupids’ mistake
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Hey eddieb, yes, imagine I didn’t even know how to look for regulations… Thanks for the data, I’m currentrly trying to get in touch with other affected people
But how did you agree to a trade that was risky enough to wipe out your account? Were you given full details of what this copper trade was about? Including the size of the risk?
Like I said, everything my advisor told me before this was right. I was given no details he just told me do this, do that, and he was constantly asking me to trust him, I mean, after he made me win money he didn’t need to say that anymore
Did you generally have any idea what this company was recommending or did you just trust they were looking after your interests and go along with whatever they suggested?
Well, I trusted them, I mean, they told me that the more money I make, the more money they make, so there would be no reason for them to empty my account
What size account are we talking about here?
More than 8,000 USD
Do you live in Costa Rica? Is better if you learn to trade by yourself instead of having someone telling you when and how to trade.
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[quote=“chicotico, post:27, topic:148829”]
Like I said, everything my advisor told me before this was right. I was given no details he just told me do this, do that, and he was constantly asking me to trust him, I mean, after he made me win money he didn’t need to say that anymore
Well, I trusted them, I mean, they told me that the more money I make, the more money they make, so there would be no reason for them to empty my account [/quote]
If you have trusted them and given them permission to trade your account with their recommended trades, then I don’t see how you can show that they have done anything “wrong”. Unless they have given any guarantees regarding any profit levels, you have accepted the inherent risks that go with that type of trading.
I think the only basis for claiming against them would be if the trades did not actually physically exist (and they have just been adjusting your balance) or that this last trade in copper was exceptionally reckless and exceeded the normal expectations of prudence from a licensed broker in terms of client care. I sincerely doubt that you would have any chance of success with either of these claims and there is little concrete evidence to support them.
Do you have confirmations of all the trades done? Did they explain the details of the trades being initiated on your behalf?
If you have always given them permission to trade and been fully aware of the nature and potential risks involved then you naturally carry a responsibility for the outcome. I think you are only left with negligence or abuse as a basis for claims - that is vague and very hard to prove! The actual details of the size and management of the trades done on your behalf may be the only tangible evidence of malpractice here.
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I have nothing to reply to given question but expressing thanks to everyone here. I’ve really learned how to check the valid regulation against wolves in sheep’s clothing firms. Not just that, but also learned how to be careful to trust someone, especially for trading.
Appreciate it.
And @chicotico I’m very sorry for your heavy loss, but I’m glad that you have earned the experience of equal value and know how to avoid this next time. Have a better future.
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Did you open any trade or automatically gone?
not sure if this means anything, probably not, but it looks like the director in the link above is also director for another 30 companies , all of which he’s got nominated to Director in the past few months.
https://beta.companieshouse.gov.uk/officers/LQZQohxMSiWS-37qfJOreUValZ4/appointments
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He’s got a bit of history, this article about another of his companies taking clients money then not fulfilling orders
https://www.printweek.com/print-week/news/1161770/another-new-identity-for-houseprint
And uses multiple identies
"Research into John Stuart’s business activities have revealed the print farmer operates under various names such as Neil Malcolm Stuart John, Neill John, Stuart Poppleton, Roger S Poppleton, Stuart Ralph Poppleton, and Roger Poppleton. While his partner in business activities Claire Hunnisett may also to have other names that including Clair Rosena Hunnisett, and Nicolle Kenzy."
@chicotico if I were you I would contact fca about this, possibly police as well
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Yes, it looks bad.
http://www.forexpeacearmy.com/forex-reviews/13025/cibfx-forex-broker
Not much feedback but what is there is negative.
Look, a broker regulated in the United States or United Kingdom, Australia, or anywhere else can still scam you. Look at the history of FXCM.
Regulation will not protect you. Due diligence might. A broker with a good reputation, even if they’re based in Belize, would still be my preference over a big broker that cheats you on swap fees, slippage, etc.
As a beginner trader though, the responsibility is purely yours for the trade you make. No one should be able to talk you into doing anything you’re not sure about. No one over a phone, on a forum, your mom or brother, is responsible for your trade. Just you.
That’s a heavy weight, but it’s a step every trader has to take eventually.
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Hi @clemmo,
We agree with you that due diligence is important. Therefore, how reliable is the reputation of a broker that avoids the strict regulation and oversight that come with operating in one of the major financial centers mentioned in our previous post? One challenge on the internet is that no one verifies whether the people posting broker reviews are real clients.
What’s to stop some obscure broker from trying to fake a reputation by having its employees post positive reviews for itself and negative reviews against its better known competitors? Have you ever wondered why some little known brokers seem to get great reviews online while more established brokers with clients around the world get poor reviews?
Focusing on brokers that are regulated by reputable government authorities where you live can go a long way to addressing these concerns. Key advantages of trading with a well-regulated broker are:
- minimum financial and trading standards they must meet,
- ongoing monitoring by the regulators to ensure compliance,
- a framework for handling complaints from customers, and the
- power to enforce actions against regulated brokers for violations.
For example, the CFTC and NFA set the requirements a broker must meet in order to offer forex trading to US residents. Though not an exhaustive list, this membership application will give you an idea of some of those requirements: Compliance Requirements for Retail Foreign Exchange Dealer (RFED) Applicants | NFA
- In the US, forex is regulated by the CFTC and NFA, and brokers are required to maintain net capital of $20 million.
- In the UK, forex trading is regulated by the FCA and funds are protected for up to £50,000 per client by the FSCS.
- In Canada, forex trading is regulated by IIROC and funds are protected for up to $1 million per client by the CIPF.
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