I’m glad to hear that your friend continues to enjoy a positive experience with FXCM. The fact that you’ve traded with us for a couple of years and started to encounter the problems you describe only last week gives me hope that I will be able to find a solution for you.
I saw the images you posted earlier in this thread, but those were from when spreads widened during a Fed speech. It was hard to tell from that lone example if this is part of a larger problem or simply a case of price volatility during a news event. Are there any other examples you can post here?