First, I have an fxcm demo account ($2000 start, which is something I can do, for sure).
Second, I have one system I eventually want to trade manually (still learning, though it’s been successful as I learn more).
Third, and the issue toward this demo account: any and all EAs, whether it be market or otherwise won’t work on the mt4. I want to test a specific EA (rather not get into the name/advertise, etc). In any event, it claims, as does the developer, that the EA has unlimited demo use. I paid for a certain number of robot-accounts, but demo is to be unlimited.
The issue in depth: I’ve triple checked all the settings in the platform! I’m ready to pull hair out over this, which is silly. The built in robots WORK. 
The ones from market do not. The ones that are online that are free…do not. The ones on random websites…do not. You get the idea. The ones built in work though, so it shant be my settings, or is it?!
I spent an hour on chat with customer service “live chat” with fxcm, however that has not helped. My sales broker has walked me through what he could see and thinks it’s something inherent with the EA…however this is a blanket issue with all EAs…I feel like they might possibly have my demo acct showing as live, despite it most definitely not being live (I’ve never deposited money, etc).
I emailed the developer whom was kind enough to update the EA, which I also tried, and had the same result.
Error when attaching to a chart:
“Access Denied!
Enter this account #: ******** in your profile,
and enter your ___ username into ___ settings to activate.”
If anyone has any ideas toward the cause or a remedy, or whose end this issue is on (EA/Broker/my platform/my laptop/etc), that would be great!
For example, the MACD EA (in the experts folder, built into the platform) attaches to any chart without issue. If I could just get past this…heh…I feel like I’m wasting valuable learning time trying to iron out something I’m not doing wrong. 
Helps!
Thanks
