Problems with Marketmilk

Yosarae 2019-10-06 23:23:19 UTC #1

I’m using my laptop to access the MarketMilk page and all I get is the adorable little kitty. The browser that I am using is Google Chrome. I’m wondering what I am doing wrong. If anyone can help, it would be greatly appreciated.

cigarmanstan 2019-10-06 23:37:28 UTC #2

I’m on Chrome, too. I clicked on the link, above, and it worked fine?

ponponwei 2019-10-07 01:05:02 UTC #3

Works for me also. Could be the device? Have you tried accessing it using another browser or another laptop or desktop?

Yosarae 2019-10-07 03:28:42 UTC #4

same laptop, 3 different browsers, same problem.

ria_rose 2019-10-07 04:40:44 UTC #5

Oh. What browsers are you using aside from Chome? Just opened it with Firefox now, and I think it’s working just fine. Huhu.

Ananais 2019-10-07 17:55:31 UTC #6

Hello @Yosarae!

Thanks for trying out MarketMilk™!

Could you tell us what your screen resolution is? At the moment, MarketMilk™ only works for screens with a width of 1024 pixels or higher.

MeatJohnson 2019-10-31 00:00:59 UTC #7

I’m having the same issue. Tried several devices. Doesn’t seem to work on anything older than ios12

Peter_Siddle 2019-10-31 08:01:50 UTC #8

Oh; maybe that was the issue! But I here I am using the marketmilk babypips without any issue!

Ananais 2019-11-01 17:44:05 UTC #9

Sounds like you’re using it on a mobile device - we don’t have that accessibility just yet but we’re working on it!

tommor 2019-11-01 18:18:41 UTC #10

All little kitties prefer Google Cream.

Yosarae 2019-11-02 15:33:43 UTC #11

@ Ananais I still keep getting the little Kitty. It keeps telling me that MarketMilk is not setup for mobile devices, but I’m on my laptop. My screen resolution is at 1440 x 900. Someone said that all Kitties prefer Google Cream, apparently there is something wrong with my Google cream.

Ananais 2019-11-05 19:52:40 UTC #12

Hi @Yosarae! Could you DM me a screenshot of your screen so we can take a closer look at it? Thank you so much and so sorry you’re having trouble accessing it!

Yosarae 2019-11-07 16:28:30 UTC #13

Ananais 2019-11-08 16:21:09 UTC #14

Thank you so much for the screenshot @Yosarae! That is pretty strange. We’re looking at it more closely - do you think you can also provide us with your device info? The brand and model number will help us a lot!