Ok - So we nw know they are Lying to you in calling the account a “Zero account” when it DOES have a “spread” as @FOREX.com suspected they would.
As an overall situation, 1 pip on Micro is about 10 cents, so they are effectively charging you 0.7 of a pip as a “Commission” - Now do they charge you another 7 cents as another commission to close the bet ?
When people quote “spread” that is normally a “Round trip” so you pay a half on entry and another half on exit. If these people charge you “commission” on both sides of the trade that would equate to aroung 1.4 pips on the round trip - which is closer to what you might expect.
They do have an honesty in explaining that they Are “Counter party” as far as they can be. You need to know the actual extent of these “floating spreads” since they can be a pain and are manipulable. I got stopped out this morning, when price got to 4 PIPS away from my SL which I consider excessive.
So the thing to do is to open a Demo account with them and observe how the “Real spread” is operated by them by watching the Bid/Ask price at different parts of the day and when price is “rocketting”
“fee” to trade) rather than variable spreads, but if you are paying both, it rather negates the point of the excercise.
Clearly you are not ready to trade for real yet, so open the demo and “Get the feel” of their charges at the same time as you THOROUGHLY investigate the company from the point of view of how others have found things like “Getting their money out” and again as has been mentioned, where they are regulated is very important.
If you are going to lose your money, at least you need to be content that you "Lost it fairly! "