Account wipe out negative balance

[destiny9090]

Hi
Jason
I hear that It is FXCM’s policy to credit accounts to a zero balance when debit balances occur as a result of trading. I had a long position for used/chf got wipe out.Well I need your help to reset the account to zero. Account

[FOREXunlimited]

I’d recommend removing your account # from this public forum ASAP.
This is not the appropriate medium to be resolving this type of inquiry.

Log into “myfxcm” and use the live chat function for support. You can submit a trade review.

[Jason_Rogers]

@destiny9090

Hi
Jason
I hear that It is FXCM’s policy to credit accounts to a zero balance when debit balances occur as a result of trading. I had a long position for used/chf got wipe out.Well I need your help to reset the account to zero. Account

@FOREXunlimited

I’d recommend removing your account # from this public forum ASAP.
This is not the appropriate medium to be resolving this type of inquiry.

Log into “myfxcm” and use the live chat function for support. You can submit a trade review.

Hi Destiny,

Jake is correct (thanks :57:). For your security, it’s best not to post your account number publicly. Instead, you can log into MyFXCM.com as he suggested or use this form to file a trade inquiry for your account: bit.ly/1bPwxzZ

The Trade Services Team will then be able to follow up with you.