Afraid to start an official account

So I had this demo account on Exness that I was using for practice as a beginner and I was almost at the stage of starting an official account but all of a sudden the demo money on my account just disappear at once,Now I’m afraid of depositing money to start an official account, So please what do I do?

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Why don’t you send an email to Exness? They could have a time limit on demo accounts.

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It seems like a pretty good broker. I hope it goes well. Please update us later.

Will do that , Thank you

Were you inactive on your demo account bcz some brokers deactivate the accounts when there is no activity for a certain period of time. If it is so you should send them an email requesting to reactivate your account.

i think this post is more appropriate for broker discussion section .

It sounds like maybe they have expiring demo accounts or it could have been an error. Since demo is completely separate from live, I wouldn’t worry too much. Or you could open an account elsewhere if you are still worried about it.

Exness seems like a decent broker. It might be that your demo account just expired. Best to get an answer directly from them.