We have investigated and analysed the cases mentioned in this thread and none of the details mentioned are correct. We don’t recognize any of the users as current or previous clients, so these are fictitious posts. We are aware that a competitor is trying to harm our brand and reputation and most of the posts you will see are invented by them.
Our customer support is always here to help resolve any issues or incident occurred with your trading account. If you feel something has not been handled well please send us an email, describe the issue and provide your name, registered email and your full Metatrader 4 account ID in order for us to look in more depth.
Most importantly CIBfx does not operate nor manages clients accounts and only executes orders on behalf of customers on our trading platform. All clients operate for their own account and prior to this they accept and agree with our terms & conditions and risk clause.
As always we are here to help and clarify. Please contact us via the following email email@example.com
CIBfx Support Team