Can someone explain to my why this didn't take?

Beginner Questions
1

Ok so I set up an order a long at 1.43799 at 1am.

At 4am it drops to according to my candlestick 1.43795

Which in my books before it has taken because well it’s hit my target area and ignored the spread.

However see for yourself

imgur: the simple image sharer

As you can see from this chart it states it has hit 1.43795 at 4am

imgur: the simple image sharer

Now over here you see my order at 1am for a long at 1.43799

imgur: the simple image sharer
Oanda’s response

imgur: the simple image sharer
Oanda’s response Cont

So can someone explain to my why my order didnt take despite me seeing it hit the order despite the spread because as far as I can see it hit the target mark but never took and now their refusing to admit mistake

Ihen6.jpg700×511 65.1 KB

2

I don’t see where the price reached 1.4379 after your order.

3

post the images in oanda’s forum, sabrina might give you an answer…

4

Lower left corner near the OHLC

5

look at the second link…

6

Ah I see, it’s a bit touch and go, close one that, but it will be because the Ask price didn’t get there.

7

I made the order at 1am at 1.43799 in as seen on the upper left then at 4am my chart shows it hit 1.43795 on the other img on the lower left

8

Hmm, could be that you just got no fill in a somewhat thinner market. If there was another order in the pipeline, got filled, but not enough buy orders to fill your order and then the price would climb you might not get a fill. Sad but true.

edit: Plus ppf is right as always. You need the ask price to get there.

9

That would of made more sense but it was about a good 2 hrs after the EU open, I thought it could have been because Oanda has a slight 2 second lag on TP and orders it may have been that it reached the area, but it had swift draw back but it doesn’t seem like the case according to their explaination they said it never dropped below 1.4380

10

Ok the spread might be exaggerated for illustration, but the purple line is the average price which is what your candlestick shows, the yellow line is the Bid price which indeed goes past the bottom of the candle, however the Ask price which is the blue line does not hit the price which is what was required for your order to be filled.

11

thank you, this makes a ton more sense than the oanda explaination

In the future I should of set it to an even number

13

Yes maybe, but it’s just one of those coincidences.

14

Hi,
Actually i had the same problem once and asked oandas support, their answer was practically the same as PP one. You probably got unlucky with support person. You can always add overlay of low bid/ask and see your problem. The bad thing is that for this particular candle you practically could not prepare before because the spread was insane 5 pips, just saying variable spreads can suck at their extremes…

15

They didn’t even mention anything about the spread, which is what I thought maybe the cause however I wouldn’t have factored that out

16

Just as an example of spread issues & chart printing.

In the chart below my stop loss was moved down to 1.5632,
but the chart printed below this figure, it is only when the
spread is taken into account, 4.6 pips, that the solution is
found.

It can also be seen that I was fortunate when the trade started,
the price only just clipped the limit order.

There have been times when the opposite is true, & the trade
has not initialised, but these are the chances you take when dealing
with limit orders.

PS My take Profit was at 1.5600 !!!