You should stop simply shouting about this and post some details here.
@zoomd yes, indeed. If you want to blame someone at least give some more information. Tell us the story so that we could give you some advice, otherwise it looks like a false accusation.
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you have your own topic right?
complete silence now?? What on earth happend?
2 guesses:
- Topic starter died
- Topic starter is granted compensation together with a signed obligation to never again post anything about this on the web
Or,
- Topic starter accepted he had traded in contravention of the firmās T&Cās and accepted he would never be able to withdraw the profits this generated.
So it was his own fault then? He just broke rules?
Hello guys.
I apologize to anyone that was following this thread closely for not posting earlier.
@pip2hunt, @tommor, @Kurte
I do appreciate your interest and support.
A mix of bad news which bummed me out and not having notifications of new posts straight to my inbox was the reason, to be honest.
Just a few months back, the final decision came from the Financial Ombudsman of Cyprus.
They basically rejected my claim/complaint. The āinvestigationā looks poor, as expected, they just wrote a few lines.
They said they requested etoro their price feed and that it showed I opened positions at prices that didnt really exist in the āunderlying marketā (exchange/index the company or the liquidity providers use) and that is how I supposedly profited with a āstrategyā in which I bought and shorted at prices that I knew werenātā¦ fairly priced.
This of course, is false, but it may appear true to someone used to the traditional markets where prices for the same asset across markets are very successfully arbitraged into an almost perfect price match, in these cases a difference would probably seem notorious and represent a clear opportunity. But not with this market, and even more so during those days it was traded. I tried to explain this in the report I sent them, which was very complete.
And this was just a small section. But they didnt really care to examine what I sent them, it was a waste of time. It seems to me that in any technical dispute, this institution will always side with the company, the effortless solution. They donāt bother to study complaints profoundly or read in detail what you have to say. It is very disappointing. I was naive to think the financial ombudsman of cyprus would actually care. They took 2 years for this answer. For nothing, sadly. Looks like a phone call/email and a signature to me what they did.
We donāt know yet, havenāt had fuller details of what happened. But its a possibility.
So what does it mean what the ombudsman said? Were they saying you opened positions in a security during its closed period on its relevant exchange?
Sorry to be going to basics but I know nothing of the mechanics of Bitcoin trading.
I too had a complaint against Etoro. Went to ombudsman which was a job and.a half in itself. Look at their ācontactā pageā¦ .itās blankā¦ paid fees which they ālostā. Took over a year to get an answer, which was that the ombudsman found in my favour and that Etoro should pay me over Ā£11,000ā¦ Etoro then had two months to write and confirm that they
agree or disagree with the decision. Guess what??
They disagree.
So now my options are that Iām left to, and I quoteā¦ " resort to justice via filing a judicial action against the financial institution or petition to any other international/EU institution you may deem appropriate." ā¦ whatever the hell that means. Seriously, open an account anywhere, just not Etoro.
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Hi there
Did you ever get your money back?
i m still learning to be a trader and would like to know the good brokers in your opinion
@RooKiED Very sad to hear I did not end well for you. I however have a question: How long did it take between your trades and the moment they blocked your account? If you canāt see or know how long it exactly is, could you give me an indication. In Etoroās Terms and condition they say the have to inform you about this within 30 days.
I have been waiting them more than 10 days since I completed my profile, and they totally ignore me . Do you want to invest your money to the broker like that ? I paid my mistake , but you can avoid it .
Lesson learnt.
Unfortunately i did not read this forum before depositing. Etoro froze my account after I deposited a larger amount and of course the money is goneā¦ stay away, i can not understand how they have so many clients?
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They steal money from their users again!!
The entire platform is not working during 27th May 2020, yet they refuse to make compensation! What a shady company!
On Wednesday, 27/5/2020 start from 14:30 GMT. eToro trading platform is having a major issue, which caused the the major features are not working and more than thousand of users are losing their money.
Following are the features which not working
- Position could not be opened/closed
- Position could not be edited
- Website is not accessibe
- Deposit is not working
eToro platformās technical issues and incompetence shall be seeking full reimbursement and reimbursement of charges in any way possible.
Wow , thatās truly terrifying, they voided all of your profitable trades? eToro couldnāt even be considered a broker, itās merely a casino. I have very similar experience on eToro as well. Only losses are welcome, not profitable trades.
Etoro sucks. I currently have a complaint to them.
I decided to trade Gap (GPS) June 26th because there was a hype news. My strategy is to sell when market opens because volume is too high pre market. When market exactly opens, I traded with x5 levarage in an amount of 8580. so crazy when I hit the order it got delayed for more than 10 seconds before my request got filled. Trend goes up and I already lost some. Stupid on my part I did not stop loss when I saw GPS trends up because pissed of the delay. It keeps on trending up and hit the stop loss Etoro sets when your trade which is 50%. and so I loss 4300 USD.
I complained Etoro about this and they replied saying that on their system my requests is filled as soon as I made an order and they have a proof to show. I requested for that proof but they are withholding this information because they said this information is sensitive. They also said that this kind of delays are normal whenever market opens which I could not accept. How can it be normal to have a 10 second delay?!?! They offered me 700 usd as a sign of good faith but only after I sign a contract not to sue them.
I want to file a complaint to authorities but I feel that I will also end up like Rookied because there is no substantial evidence that could support my claims. All I can do for now is to warn you all on these kinds of trading platforms.
Hi, I was about to send money to my newly opened eToro accounts and just before last click I decided to check users experience on Internet again so I bumped on this post. Now I am scared.
They look pretty well on "trustpilot"however there are few desperate screams even there.
I am new to trading so I do wander around trying to find some good platform.