Freezing platform

Hi guys!

I am having a problem with a platform from a certain broker. Everything I click freezes for a couple of milliseconds, before being executed. I am referring to loading a curreny pair on a chart, viewing different charts, drawing lines, etc. I mean everything…there is a delay to everything. But this never used to happen. It started about 5 days ago.

Even after I have re-installed the software, the problem persists. However, when I launch other platforms from other brokers, everything is executed instantly, so to speak.

As a matter of fact, I started to notice this after I have opened a live account.

What could be the reason for this?