FXCM Announcements

It’s my pleasure. :50:

Hi Everyone,

Daylight Savings Time will end in the US on Sunday, November 2nd. That means the trading hours for CFDs that follow US market times will shift by one hour starting next week. I’ve highlighted the changes below in red.

Forex Trading Hours

In terms of New York Time, the trading desk will still open at 5pm on Sunday and close at 5pm on Friday as always. However, since New York Time will shift this weekend from GMT-4 to GMT-5, the trading desk hours will also shift by one hour in GMT terms. Starting next week, the trading desk will open at 22:00 GMT on Sunday and close at 22:00 GMT on Friday

A special note for all MT4 clients on our New York Close servers

The time zone on our New York Close MT4 servers will change this weekend from GMT+3 to GMT+2. In this way, midnight on your MT4 charts will stay in line with the 5pm New York Close. If you have any EAs or indicators that use a GMT offset, please update them to GMT+2 this weekend.

I’m out of the office until Monday, December 1st and will respond to your questions when I return.

Please be advised that most Western Banks have stopped pricing USD/RUB. As such, [B]FXCM can no longer offer this instrument to our clients and will begin closing any existing client trades in USD/RUB effective at Noon NY time today, December 16, 2014[/B].

Alternatives to trading the Russian ruble directly are discussed in this DailyFX article by quantitative strategist David Rodriguez: Russian Ruble Plummets and Here’s How We Might Trade the Clear Trend

Happy Holidays to Everyone!

It’s worth noting that Christmas and New Years are the only two holidays during the year that affect the normal 24-hour customer service and forex trading available to you through FXCM. Below are details of our customer service and trading hours in GMT for all markets during these holidays. For information on the holiday schedule for rollover interest/swap rates, please visit the DailyFX Rollover Calendar.

I will be out of the office from now until January 5th and will respond to your forum posts and private messages when I return. For urgent inquiries, please contact our 24/7 live support: Contact Us - FXCM

There are two major upcoming news events which may cause significant volatility: the ECB Bank Rate Decision on Thursday (12:45 GMT) and the Greek Election on Sunday. Due to these events we will increase margin requirements on forex and gold.

For FXCM AU accounts:

The first scheduled Margin Requirement increase will take effect on Thursday, 22nd between 11:00 AM AEDT and 1:00 PM AEDT Time. An additional Margin Requirement increase will take effect after market close on Friday January 23rd. Refer to this document below for new margin requirements: http://bit.ly/1CQVllP

For FXCM UK accounts:

The first scheduled Margin Requirement increase will take effect on Thursday January 22nd between 00:00 GMT and 02:00 GMT. An additional Margin Requirement increase will take effect after market close on Friday January 23rd. Refer to this document for new margin requirements: http://bit.ly/1yI9mDg

For FXCM US accounts:

The Smart Margin Feature will be disabled on Wednesday January 21st between 7:00PM EST and 9:00PM EST. Accounts will no longer be allowed to enter into temporary warning status. Accounts that fall below initial margin required for open positions will be liquidated.

In addition we will increase Margin Requirements on the USD/HKD and USD/CNH Currency Pairs on Friday January 23rd, 2015 after market close:

Note that this increase in margin may be temporary depending upon market conditions. Please review your account to ensure that you have enough available margin to support your open positions. You may deposit additional funds at www.myfxcm.com or close positions as needed.

Sensible move Jason

Perhaps it would be of value to your customers if you let them know that the MMR isn’t updated unless they reboot the trading station.

You guys really need to work on the way you update the requirements in real time.

Thanks for your feedback, Anthony

On a related note, the emails we sent to clients with information on the new margin requirements specific to their account entity (AU, UK, US, etc.) mentioned that this increase in margin may be temporary depending upon market conditions. I’ll let you know more information as I receive it in terms of if/when margin may be lowered.

It’s also worth noting that FX prime brokers raised their margin requirements, even requiring institutional traders like hedge funds and HFTs to post higher margin. In addition, some regulators are increasing regulatory minimum margin requirements, as we saw from the NFA yesterday. We believe many other brokers, both retail and institutional, are also raising their margin requirements.

Hi Everyone,

I wanted to let you know that the minimum margin requirements on FXCM UK and FXCM AU accounts are being lowered from 2% down to 1% allowing you up to 100:1 leverage on most major currencies. You should see this reflected on your platforms later today. Attached are PDFs of these updated margin requirements for FXCM UK and FXCM AU. Minimum margin requirements on FXCM US accounts will remain as shown here: FXCM US Forex Margin Requirements

FXCM UK & AU Forex Margin Requirements - Jan 28.pdf (91.4 KB)

FXCM UK & AU CFD Margin Requirements - Jan 28.pdf (75.7 KB)

[I]The next update for Trading Station Desktop will go live after trading closes for the weekend this Friday at 5pm New York Time. After that, your platform will update automatically the next time you log into it. [/I]

[B]Trading Station What’s New FAQ - February 2015 Update
[/B]
The latest Trading Station Desktop update adds many new features to enhance your trading experience.

[B]Summary:[/B]

[ul]
[li][B]New![/B] Market Behavior Indicators
[/li][li][B]New! [/B]Set Entry Order expirations to any future time
[/li][li][B]New! [/B]Show or Hide Candle Gaps
[/li][li][B]New! [/B]Run Reports in Your Time Zone
[/li][li][B]New! [/B]176 Other Performance Enhancements
[/li][/ul]

[B]Details:[/B]

[B]Real Volume and Transactions[/B]
Experience five ground-breaking indicators based on FXCM’s trading book. Each indicator gives you a real look at market behavior and trading psychology by showing you what the crowd is doing.

[ul]
[B]Real Volume and Transaction Indicators[/B]
With these two indicators, get the inside view of FXCM clients’ actual order flow on 14 of our most popular currency pairs.
[B]Directional Real Volume Indicator[/B]
Display long, short, net and total values of FXCM’s real volume individually as opposed to total value only.
[B]On Balance Real Volume Indicator[/B]
A supplement to the On Balance Volume indicator, On Balance Real Volume utilizes real volume as opposed to tick volume.
[B]Market Movers Index Indicator[/B]
Find the smart money—Market Movers Index shows the ratio of real volume divided into transactions per period, so you can see conviction behind breakouts.
[/ul]

[B]Good-Till-Date Entry Orders[/B]
Now you can add a specific expiration to your entry order. Set your entry order to expire tomorrow, next week, next month or after large news events.

[B]Show or Hide Candle Gaps[/B]
When an instrument closes at a different price than where it opened, a candle gap can occur. Now you can show or hide candle gaps, giving greater accuracy to your indicators and strategies.

[B]Run Reports in Your Time Zone[/B]
The Combined Account Statement now automatically reflects the same time zone as your platform.

[B]Performance Enhancements[/B]
We’ve made 176 performance enhancements to improve order execution and further stabilize the platform, along with many other polishes to functionality to optimize your trading experience.

Just a reminder that the next update for Trading Station Desktop will go live after trading closes for the weekend at 5pm New York Time today. After that, your platform will update automatically the next time you log into it.

FXCM is hosting an Open House for a limited time so that you can test our best products and resources for yourself with no commitment at all. We want you to see the advantages of being with FXCM, and we’re going to do that by letting you test-drive our most popular trading resources for yourself.

For a limited time you will have access to:

FXCM Apps: This limited-time access period includes $500 in App Store credit for FXCM-created applications, strategies and programs at the FXCMApps store. You can use this store credit right now.

Premium products from DailyFX including:

360° Course: The 360° program is a full educational curriculum that emphasizes ‘probability-based trading’ using data from the DailyFX Traits of Successful Traders research series. The course includes a curriculum that teaches traders to simplify fundamental and technical analysis while keeping an eye on the all-important factor of risk management.

DailyFX on Demand – The Ultimate Trading Room: This includes access to four market sessions per day covering the most active periods in the market which an analyst, instructor or strategist will cover economic announcements, data prints and price movements as they happen. DailyFX on Demand also includes access to Real-time SSI and bank research through the live sessions.

DailyFX PLUS: This is the client portal for DailyFX.com where we offer our On-Demand video course, The Live Classroom and the DailyFX PLUS Trading Signals. This portion of the website has grown massively in recent years, and can bring value to traders in a multitude of different ways.

Access FXCM Open House 2015

[I]Attention Traders[/I]

As pressure builds up in the eurozone to reach a deal to solve the ongoing crisis over Greece’s bailout, the currency markets may face a significant impact today and through the weekend, and as such we recommend you take protective measures.

HOW COULD THIS IMPACT YOUR TRADING?

[B]We believe there is a chance of disruption and highly illiquid conditions in the European forex market and a risk of the markets opening on Sunday, February 22, at a significantly different level from the close today.[/B]

When trading resumes following a major news event, price movements commonly have gaps—that is, currencies trade at prices considerably distant from previous levels. To manage your risk against any potentially disrupted market conditions, we recommend you take the following precautions:

[ul]
[li][B]Reduce the size of any open EUR positions in order to free additional margin
[/li][li]Increase your account balance to add available margin:[/B] Visit MyFXCM.com to deposit funds
[/li][/ul]

Good advice and I hope people heed it.
You’re the 2nd broker I know of advising this, the last thing we need is another wipe out of accounts.

Hi Jason, since your minimum Deposit $2000, so there is no way for me to start live trading with FXCM with small account such $1000?

Hi Mybest,

Welcome to BabyPips! :slight_smile:

It might be possible depending on your country of residence. Where do you live?

I Live in Indonesia.
Please guide me through…

Hi Everyone,

Daylight Savings Time will start in the US on Sunday, March 8th. That means the trading hours for CFDs that follow US market times will shift by one hour starting next week. I’ve highlighted the changes below in red.

Forex Trading Hours

In terms of New York Time, the trading desk will still open at 5pm on Sunday and close at 5pm on Friday as always. However, since New York Time will shift this weekend from GMT-5 to GMT-4, the trading desk hours will also shift by one hour in GMT terms. Starting next week, the trading desk will open at 21:00 GMT on Sunday and close at 21:00 GMT on Friday.

A special note for all MT4 clients on our New York Close servers

The time zone on our New York Close MT4 servers will change this weekend from GMT+2 to GMT+3. In this way, midnight on your MT4 charts will stay in line with the 5pm New York Close. If you have any EAs or indicators that use a GMT offset, please update them to GMT+3 this weekend.