Thanks for the post and my apology for the delay. I don't check this thread very often so hadn't seen the post until now. It's great to hear you love the mobile platform, and I would be happy to help with any concerns.
While we exited the US market earlier this year, the FXCM Group remains regulated in several jurisdictions including in the United Kingdom by the FCA and in Australia by ASIC.
As of our latest monthly metrics release in July 2017, there were over 124,000 active accounts with the FXCM Group and customer trading volume was $197 billion for the month. We remain a leading international provider of forex and CFD trading. The most recent quarterly financial results and monthly metrics can be found on our website.
Trust and transparency is important when choosing any broker which is why we regularly release data on historical spreads, positive/negative slippage, and trade execution that few if any brokers can match. Here are a few examples of data we release publicly:
In Quarter 1 of 2017, EUR/USD and USD/JPY each had an average spread of 0.2 and 0.3 pips
respectively and a trading cost of $0.11 and $0.13 during peak hours: 70% of EUR/USD and 61% of
USD/JPY volume occurred during peak hours.
This report compiles forex trading data from FXCM’s Standard accounts for Q1 2017. The data reflects average
spreads made available to FXCM clients during peak and non‐peak trading hours. FXCM_spreads-report_au_2017Q1.pdf (137.3 KB)
Positive / Negative Slippage
With FXCM's forex execution models, you can potentially receive price improvements on all orders as all orders fill with FXCM's best available price. From January 1, 2017 through May 31, 2017, more than 12 million orders were filled with positive slippage.
*The data above comes from various order types that executed through FXCM Group from January 1, 2017, to May 31, 2017. Certain non‐direct clients are excluded from the data.
You can read the full report here FXCM_slippage_report_ltd_2017_Jan_May.pdf (131.7 KB)
Please let me know if you have any additional questions.
*The information provided is historical in nature and does not imply that FXCM maintains a particular capacity or performance level. Past results are not indicative of future performance. The price at which an order is executed does not negate the high level of risk involved with forex trading. Trading could result in losses regardless of the pricing quality of opening or closing transactions. Spreads Data comes from all available liquidity providers – liquidity providers subject to change.
*Trading foreign exchange and/or contracts for differences on margin carries a high level of risk, and may not be suitable for all investors. The possibility exists that you could sustain a loss in excess of your deposited funds.