Hi all
I just left my EA to run to open a trade on JPN225 but I got the error code 4112 which apparently means
Automated trading by Expert Advisors/Scripts disabled by trade server
Does anyone know what that means? I have been having some very worrying experiences lately with my trading and FXCM. I am wondering if this could be done on purpose by the broker?
many thanks
Hi ThreeLions,
As FXCM’s representative here on BabyPips, I’m happy to answer any questions you have about your account in the Broker Aid Station.
If you have a Mini Account, note that automated trading is not available on this account type. In order to run and EA, you willl need to switch to a Standard Account.
If you already have a Standard account with FXCM UK, then note that regulations require you to complete a Copy Trading Suitability Form before running any EAs on a your trading account. You will find that form on MyFXCM.com, and, once you fill it out, you’ll be able to use your EA.
If you have any difficulty completing the form, our live customer support team is available to help you 24 hours a day, 7 days a week. Our toll-free number in the UK is 0808 234 8789.
I’m sorry you’re having issues, but I would like to address your concerns, if you could tell me more about them. What seems to be the problem?