FXOpen Announcements

Commercial Content Broker Support
46

Equity Index CFD trading changes

Dear Clients,

We would like to advise you that we are consolidating trading in all variations of each Equity Index CFD, into a single version in order to create a more efficient trading environment in these products.

On Saturday 4th April 2020 we are decommissioning the below index products:

Wall Street 30;
US SPX 500;
US Tech 100;
Germany 30.
On Monday 24th February 2020, the above products will be set to ‘close only’ trades. We would like clients to move all existing positions and trading to the below mini variants of these products, detailed below.

Wall Street 30 (Mini);
US SPX 500 (Mini);
US Tech 100 (Mini);
Germany 30 (Mini).
Please consider these changes when planning your trading activities and ensure you’ve moved your positions by 4th April.

47

Equity Index CFD trading changes

Dear Clients,

We would like to advise you that we are consolidating trading in all variations of each Equity Index CFD, into a single version in order to create a more efficient trading environment in these products.
On Saturday 4th April 2020 we are decommissioning the below index products:

Wall Street 30;
US SPX 500;
US Tech 100;
Germany 30.

On Monday 24th February 2020, the above products will be set to ‘close only’ trades. We would like clients to move all existing positions and trading to the below mini variants of these products, detailed below.

Wall Street 30 (Mini);
US SPX 500 (Mini);
US Tech 100 (Mini);
Germany 30 (Mini).

Please consider these changes when planning your trading activities and ensure you’ve moved your positions by 4th April.

Source

49

On March 8th FXOpen Switches its Trading Servers to Summer Time (GMT+3)

On March 8th, 2020 FXOpen will switch its trading servers 1 hour ahead, from GMT +2
to GMT +3.

The change will affect all types of FXOpen trading accounts. In ECN, STP and Micro accounts summer time will take effect starting with the market opening on Monday, March 9th 2020. In Crypto accounts, where trading is available during the weekend, traders will experience the change immediately after it occurs, on Sunday, March 8th, 2020.

The changing of server time should not impact your open trades or the process of opening, placing, closing and modifying orders. However, keep this in mind when planning your trading and do not forget to adjust the time settings in your Indicators and Expert Advisors.

Follow the updates on Facebook, Twitter and Telegram.

50

FXOpen Launches New Accounts - Crypto 10

Dear Traders,

FXOpen is pleased to announce the launch of a brand new trading account - Crypto 10, where you can access high leverage, low cost cryptocurrency trading from as little as $10.

Open Crypto 10

Conditions:
Account currency: USD, EUR, GBP, RUB, JPY;
Minimum deposit: $10 (or equivalent in other currency);
Commission: 0.25% (half-turn);
Leverage: 1:10;
Margin call: 100%;
Stop Out: 50%.
Learn more about our new Crypto 10 accounts in FXOpen knowledge base.

Follow the updates on Facebook, Twitter and Telegram.

51

FXOpen Increases Margin Requirements Due to Effect of Coronavirus

Due to the current high volatility across all financial markets, FXOpen have taken the decision to increase margin requirements by up to 5 times their normal level in order to protect client funds. The change affects currency pairs, indices, metals and commodities and will take effect from March 17th until further notice. Please ensure you have sufficient margin to cover any open positions.

Cryptocurrencies are unaffected by this change.

Please consider these circumstances when planning your forthcoming trading activities.

For reference
As we know, today at an emergency meeting the US Fed decided to cut its key interest rate to 0-0.25% to support the economy. However, despite this, stock indices are currently falling following the news of the coronavirus pandemic.

With the fall of Asian and European indices, as well as US Index Futures, Bitcoin is also losing ground. However, in the near future, Bitcoin might attract the demand of investors as an alternative asset. Halving can give Bitcoin additional growth.

You should not expect a quick recovery in stock prices, while the spread of coronavirus continues, which impedes the normal functioning of the economy. Following an almost complete stoppage of the largest economies in the world, the number of infected continues growing exponentially, which indicates the insufficiency of the measures taken. This factor may further destabilize markets. With this development, it is also likely that currencies in emerging markets will decline, as well as a rapid increase in volatility in the Forex market.

If stock indices hold on at current levels and coronavirus recedes, a rally in all markets can be expected. Creating a vaccine can “blow markets.”

Based on the current situation, guided by the rules of risk management and in order to preserve client funds, FXOpen decided to increase margin requirements. We sincerely hope for your understanding.

Follow the updates on Facebook, Twitter and Telegram.

52

FXOpen Increases Margin Requirements Due to Effect of Coronavirus

Due to the current high volatility across all financial markets, FXOpen have taken the decision to increase margin requirements by up to 5 times their normal level in order to protect client funds. The change affects currency pairs, indices, metals and commodities and will take effect from March 17th until further notice. Please ensure you have sufficient margin to cover any open positions.

Cryptocurrencies are unaffected by this change.

Please consider these circumstances when planning your forthcoming trading activities.

Source

53

Making your money go further in turbulent times with commission free deposits

Fund your accounts with no commission to pay with FXOpen! We are delighted to offer you commission free deposits via any payment system available (except for Bank Wire Transfer), so in these turbulent times for financial markets, you can make your money go further.

Starting from March 20, 2020, all FXOpen clients will be able to add funds to their accounts without incurring any fees charged by the payment systems.

Follow the updates on Facebook, Twitter and Telegram.

54

New Trading Conditions for France 40 Index CFD

Dear traders!

We’d like to inform you that due to a short selling restriction put in place by French regulators, our France 40 Equity Index CFD has changed. On the MT4 platform it is set to closing positions only and on the MT5 platform it is now set to long positions only, meaning you can close positions and open buy positions, until further notice.

Please consider these changes when planning your trading activities and ensure you have enough funds in your account to maintain your positions.

Furthermore, due to the impact COVID-19 has had on the availability of physical gold in the market, this has reduced liquidity. With our wide range of liquidity providers we are currently able to price gold, although the spread may widen.

56

Important Information About 2 Factor Authentication

Dear Trader,

We have all come across emergent personal, professional or financial challenges during the past few weeks. However, FXOpen’s primary goal remains serving our clients while ensuring the personal safety of our employees.

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The current market volatility caused by the COVID-19 pandemic have created many opportunities for cyber-criminals. We would like to share specific actions you can take to reduce your chances of becoming a victim of scammers and cybercriminals.

If you are not already using multi-factor authentication to access your FXOpen account, we strongly recommend you do so. For additional information, please visit our knowledge base.

Beware of phishing messages that play on the public’s concerns over COVID-19.

Examples:

  • Emails or texts supposed to be from the World Health Organization (WHO) or any other medical organization.
  • Online offers of vaccinations, test kits or medicine for COVID-19.
  • Mobile apps that supposedly track the spread of COVID-19.
  • Solicitations for donations to related (fake) charities, etc.

We also urge you to be on alert for potential fake emails, impersonating FXOpen representatives. Please note that we only use @fxopen.com and @fxopenasia.com and the associated language mail domains for communication with our clients. A full list of language domains can be found at fxopen.com.

If you have any doubts about the official representative of FXOpen that has contacted you, please immediately notify FXOpen customer support at [email protected].

In addition, if you are suspicious of an FXOpen email please use any messaging option available on our official website to communicate with us rather than clicking the links or responding directly to the email.

57

Easter 2020: Changes to Trading Hours

Dear Traders!

Please note the following changes to trading hours due to the Easter holidays.

Thursday, April 9th

  • Australia 200 (#AUS200) - trading ends at 17:00 GMT+3;
  • All other financial instruments will be traded without changes.

Friday, April 10th

  • Forex and Crypto pairs will be traded without changes.
  • All other financial instruments will not be traded. Trading will be closed all day.

Monday, April 13th

  • Forex pairs , commodities (metals, oil, gas) and Crypto pairs will be traded without changes.
  • Indices:
    • Australia 200 (#AUS200) - trading closed;
    • Europe 50 (#ESX50) - trading closed;
    • France 40 (#FCHI) - trading closed;
    • Germany 30 (#GDAXI) - trading closed;
    • Germany 30 Mini (#GDAXIm) - trading closed;
    • UK 100 (#UK100) - trading closed;
    • All other indices will be traded as usual, without changes.

Crypto currencies will be traded as usual without changes.

Please take these changes into consideration when planning your trading activities during the upcoming week.

58

FXOpen reduces the SWAP long on a selection of crypto CFDs

Dear Traders!

FXOpen is pleased to announce that we have reduced the SWAP long by 50% on some crypto CFDs. The following instruments now have a SWAP long of 5% per annum:

  • BTCCNH;
  • BTCEUR;
  • BTCRUB;
  • BTCUSD;
  • BTCGBP;
  • BTCJPY.

The SWAP short for these symbols remains the same at 10% per annum.

60

Trading Hours Schedule on 8th May 2020

Dear Traders,
Due to the UK Early May Bank Holiday on May 8th you will experience the following change in the trading hours schedule:

  • UK 100 - trading closed.

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All other financial instruments will be traded without changes.

Please, take these changes into consideration when planning your trading activities for the upcoming week.

61

Important Oil Market Update

Dear Traders,

Due to the unprecedented global situation and increased market volatility we need to inform you of some important changes to our Oil markets (US Crude XTIUSD and UK Brent XBRUSD).

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Due to the possibility of oil falling to negative prices again, many platforms are unable to show these negative prices.

With immediate effect and until further notice, should the price of XTIUSD or XBRUSD fall to $5.50, that market will be suspended and all open positions in that market will be automatically closed at the best possible prices in the market.

Please take this information into account when making trading decisions and we will inform you of any changes to this situation.

62

FXOpen Margin Requirements for Currency Pairs

Dear Traders,

You may recall that on March 17 , FXOpen increased margin requirements by up to 5 times their normal level for currency pairs, indices, metals and commodities.

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Please note that on May 4 we have returned the margin requirements for currency pairs to their normal value.

Cryptocurrencies are unaffected by this change.

Please consider these circumstances when planning your forthcoming trading activities.

63

Changes to Trading Hours on US Memorial Day and UK Spring Bank Holiday

Dear Traders,
Please, note that on May 25th, 2020 trading hours for CFDs will be limited due to Memorial Day in the US and UK Spring Bank Holiday.

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Trading hours will be changed as follows:

  • Metals - trading ends at 20:00;
  • Oil and natural gas - trading ends at 19:45;
  • Indices :
    • Japan 225 - trading ends at 20:00;
    • US SPX 500 - trading ends at 20:00;
    • US Tech 100 - trading ends at 20:00;
    • Wall Street 30 - trading ends at 20:00;
    • UK 100 (#UK100) - trading closed.

All other instruments will be traded as usual, without changes.

Please take these changes into consideration when planning your trading activities during the upcoming week.

64

FXOpen Margin Requirements for Indices, Metals and Commodities

Dear Traders,

You may recall that on March 17, FXOpen increased margin requirements by up to 5 times their normal level for currency pairs, indices, metals and commodities, and on May 4 returned the margin requirements for currency pairs to their normal value.

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Please note that on May 18 we have returned the margin requirements for indices, metals and commodities to their normal value.

Cryptocurrencies are unaffected by this change.

Please consider these circumstances when planning your forthcoming trading activities.

65

Trading Conditions for France 40 Equity Index CFD

Dear Traders,

We’d like to inform you that due to the short-selling ban in France being lifted, on May 19 , FXOpen have removed the previous restrictions in trading the France 40 Equity Index CFD .

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Please consider these changes when planning your trading activities.

68

Spreads for major currency pairs decreased

Dear Clients,

As high market volatility continues, opportunities for profit are opening up. In addition, FXOpen continues to improve trading conditions for its clients.

After adding new liquidity providers, the average spreads for all major currency pairs on ECN accounts decreased 3-4 times . For example, spreads on the EUR/USD pair were reduced from 0.5-0.6 to 0.1-0.2 pips and on the GBP/USD pair from 1.2 to 0.1-0.3 pips.

We would also like to remind you that the commission on MT4 and MT5 ECN accounts has been reduced. Now the half-turn commission is $3.5 per lot for deposits of up to 1,000 USD and a trading volume of up to 5,000,000.

69

Expand your trading horizons with a new state-of-the-art platform — TickTrader!

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FXOpen has launched a brand-new, cutting edge trading platform named TickTrader . It combines five of the most popular financial asset classes of forex — forex, stocks, commodities, indices, and cryptocurrencies — into one individual trading account. Pursue infinite trading opportunities across multiple markets with just a single log-in!

What TickTrader has to offer?

Now you can manage both margin and deliverable trading directly through the platform or via a FIX, REST, or WebSocket API. You can also fully adjust your workspace to suit your needs — a new intuitive user interface and more than 1200 advanced trading tools deliver a fully customizable trading experience. Level 2 data, heat maps, and backtesting are just some of the extensive trading tools offering sophisticated data analysis on the TickTrader platform, designed to help FXOpen clients create successful trading strategies.

You can also make use of all the opportunities offered by advanced order types — Market orders, Limit Orders, and Stop Orders. There are also several advanced settings for these order types the platform has to offer: volume units (lot or quantity), stop levels, and slippage settings.

Other features to explore

Advanced technical analysis tools

Take full advantage of ready-made various traditional indicators or make your own and add them to your account.

Trading alert system

Matching market conditions has never been so easy — customize your alerts and then choose how you receive the notifications.

One/double click trading mode

If you are looking to make profits of rapidly moving markets, or want to try high-frequency trading or scalping do not intend to lose a second on waiting, then this tool is designed especially for you. You won’t be asked twice to confirm your orders, they will be placed immediately.

Level 2 pricing

Venture the market depth with up to 200 levels and the ability to see your limit orders inside the order book.

Detailed charting system

It allows you not only to study user-friendly descriptive charts, but also to draw and see volumes, trades, and set up alerts.

Strategy back tester

Test and evaluate your trading strategies using past pricing and liquidity. You can then use the analytics to run your algo-trading strategies and EA’S.

Other features to explore

As a trading platform, TickTrader pursues one goal: helping users to become profitable. It is created to become an integral part of successful and safe trading. It is easy to adopt and use, but besides being user-friendly, TickTrader boasts comprehensive functionality that ensures it meets the multitude of requirements from every type of trader, from beginner to institutional.

70

Dear Traders,

We would like to inform you that recently we have received a number of inquiries regarding a person named Henry Wilson (telegram ID @henrywilson11 and Telegram channel named " FXOPEN INC ") who contacted people in social media (Telegram, Facebook). Henry Wilson baseless claims that he acts as a representative of FXOpen.

Thus, we would like to draw your attention that Henry Wilson does not work for FXOpen and has no authority to act on behalf of FXOpen. He’s not a member of FXOpen and is not related to our services in any way. If he contacts you and offers investment services on behalf of our company please ignore this offer. An authentic FXOpen account can be opened only on the official website.

If you have any doubt about the authenticity of the official representative please immediately notify FXOpen customer support, via live chat or in our official social media accounts.