I just received and replied to an interesting email from Tallinex this morning. This smells a little like they’re searching for US customers locations (US residence) in anticipation of purging those US customers. I opened my Tallinex account two years ago, provided the necessary proof of identity and address documentation at the time of my initial application, which was accepted. Since that time I’ve never been asked to upload new documentation of identity and address… until this morning. But, the Tallinex email appears to indicate that they think mine is a “new” account application, which it is not. I’m wondering if they worded the email this way intentionally, so as not to appear to be searching for US customers to get rid of. What makes me so curious are the comments of: “you are receiving this email as a registered account holder”… okay, so they know I’m a registered account holder. And yet, further into the email they state: You already registered some of your details, so there should be very little else required in order to complete your application…" Weird, I didn’t just apply… I’ve had the account for over two years.
Below is the email I received from Tallinex and my response.
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From: Kevin Poorter <[email protected]>
Sent: Saturday, October 22, 2016 11:04 AM
You are receiving this email as a registered account-holder at Tallinex.
If you would prefer not to receive future updates from us then please log in to your back-office and change your newsletter setting.
Dear (my name here)
This is a friendly reminder that your back-office username is ###### and you can log in from here:
https://www.tallinex.com/office/
[B]===================================
Why Tallinex is THE best brokerage for you!
===================================[/B]
I would like to thank you for choosing Tallinex as your preferred brokerage.
At Tallinex, we strive to maintain a strong, positive relationship with our clients, and ensuring a great trading experience for all clients is of the utmost importance.
OUR GOAL
Our primary objective is to help get you trading by ensuring that your application process is fast and smooth.
To this end, we have a friendly team able to help you at any step of the process. Should you have any concerns, or experience difficulties, they will be there to answer questions and get you back on track.
[B]You already registered some of your details, so there should be very little else required in order to complete your application - most likely, you just need to submit the following documents via the Documentation menu of your back office:
- Government-issued photo ID i.e. passport / driving license
- Recent proof of address i.e. utility bill[/B]
If anything seems unclear then either drop us an email ([email protected]), visit the website and ask our live-chat team, or give us a call on +44-203-514-2400 …whichever you choose, we will do our best to assist you.
Happy Trading
Kind regards,
Kevin Poorter
Client Liaison
Tallinex Limited
The Jaycees Building, Stoney Ground
PO Box 362, Kingstown, VC0100
St Vincent and the Grenadines
https://www.tallinex.com=========== My response…
Hello Kevin,
Thanks for the email.
I provided images of my drivers license,proof of address, copy of birth certificate, etc. when I originally opened the account a couple of years ago. Thus, I have not re-applied for an account with Tallinex. Mine is a two year old account, not a new account.
I think this email may have been sent in error. Unless Tallinex is looking for proof of US citizens who still reside in the US, and is looking to purge US clients…??? Is that what is happening here ???
I sincerely hope that Tallinex is not folding to the pressures of the US government and CFTC. Tallinex has been wonderful to work with for the past two years and has excellent customer service.
I recently read that Donald Trump has said, if elected president in November, that he would dismantle the Dodd / Frank regulations which is the same law that put so much pressure on off-shore brokers like Tallinex. Please, if at all possible, hold on to your US customers until after the presidential election. And if Trump is elected, give him a year or so after he takes office in January, to see if he does indeed dismantle the Dodd / Frank regulation which would allow brokers like Tallinex to continue to accept US citizens as clients without fear of punishment.
Sincerely,
(my name here)