@Clint,
I am writing to update my recent posts about Forex Chief, including sharing what information I can regarding criteria you posted for including a broker in your list.
I have not traded in a live account with them yet, but I do want to report on my initial contacts with them, which I find encouraging.
There is nothing on their home page about U.S. clients. They have online chat available over several platforms 24/7 (yes, even on weekends). I posed several questions, which they generally answered within a few minutes. When I asked if they accepted U.S. residents as clients, they replied that they accept clients globally. I later wrote back that their listing on several sites says they do not accept U.S. clients; I asked if this is new that they accept U.S. traders, and they said no. (They also commented that they are not responsible for information from outside resources, as it does not depend on them.)
They have been in business since 2014, which is longer than some other brokers on the BabyPips list. However, when I first checked them out not long ago, their website said they were regulated by Vanuatu; now it is Mwali. This seems to be a very recent change, and I donât know what to make of it. However, that they are 9 years old and have a 4-star rating on Forex Peace Army are positives.
After I set up my account, I clicked on the various links as if I were going to make a deposit. The only options that displayed were crypto. I asked about this, since their website refers to bank wire as an option. I asked if this might be because my identity had been verified yet, and they said yes. However, it is now several days after I have been verified, and still the only options I am offered for deposits are Binance Pay, Coinbase, and âCryptoâ. I have not followed up with them on this yet, because I am not ready to make a deposit. I connected a demo account to Signal Start several days ago, and there has not been even one trade opened by the trader since then, so I donât know yet how they will work with this particular signal.
Referring to your criteria, here are my comments so far:
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Forex Chief accept clients globally. âWe provide 150+ trading instruments: Forex (majors, minors, and exotics), Metals (gold and silver), Commodities (crude oil and gas, including WTI and Brent), Indices CFDs (10 leading stock Indices), Stock CFDs (stocks of the worldâs most famous brands).â I also see these crypto pairs available to trade on MT5: BTCUSD, BCHUSD, LTCUSD, ETHUSD, and XRPUSD. They offer both MetaTrader 4 and MetaTrader 5 platforms. I could not find âstocks of the worldâs most famous brandsâ on MT5; I did not look on MT4.
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Forex Chief is reasonably welcoming to U.S. clients. At least there is no language on their home page discouraging us from applying to open an account. The tone of their chat responses was matter-of-fact, which was fine with me.
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It sounds like they have a legally established business, but I am not in a position to evaluate that. I donât know whether Mwali prohibits them from offering services to U.S. residents. (Maybe thatâs why they moved there!)
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I donât know how well capitalized they are, but they claim that they act as a liquidity provider for other forex brokers. Since they have been in business since 2014, I presume they are âin this business for the long haul.â
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I have no personally experience trading with them yet, but they have a 4-star rating on Forex Peace Army and 4.4 on Trust Pilot.
From my research, they have met at least criteria 1 and 2, so I propose adding them to the list in Group 1. I expect you would want reports from BabyPips members about dealings with them before you would consider naming them a Trusted Broker.
The only glitch I have with them so far was with changing the main password for my account, which I wanted to do because they had sent the initial password to me in unsecure email. But no matter how many times I tried, my new password was not accepted. I carefully followed all the password rules, including that it had to have at least one special character. I asked them if there was a limit to the length of the password: No. I asked if there was a list of allowable passwords: No. A few days later I noticed that the initial password they had sent me had no special characters. So, despite their instructions, I tried a new password that did not have a special character, and it was accepted. (I let them know about this through their ticket system, and they thanked me for bringing it to my attention. And, unlike some other brokers, they did not send a copy of our exchange to me via unsecure email!)