Hi everybody
I am new and few weeks ego I had problem with Metatader 4 which there was different data showing in my iPhone to my laptop, and because MT4 in my iPhones showed higher (wrong) equity and higher margin level I lost some money. I like to now anybody had this problem before? And who is responsible for that lost?
Thank you so much for your helps
You are.
Read the fine print.
I did , but it says they do not responsible for any delay, it was not delay it was incorrect data supplied ! And I like to is that usually happen or I am the only victim?
Contact your broker most seem to have good customer service.
Likely it has something to do with different feeds going to the phone and to the MT4 platform on the computer. If I were you I would figure out how the feeds react with one another before live trading the account on two different platforms in the future.
I did, but it is more than two weeks and they are still investigating the problem.
All open positions were same and were changing simultaneously but they showed different equity and margin level that I did not recognise till a day after that I found out it happens when I have more open position, I record everything and sent a video to them and I am not trading live at this time.