I am trading in Instaforex till now. I deposit by Liberty reserve.After liberty reserve scam they desired to lock fund 6 months and they notified me they pay 50% of deposit fund.Now this time when i try to withdrew fund they cut my all fund from my account. Please advise me ,what can i do?
My current fund was- $10633
No, they are not.
I make routine withdrawal with bonus account.
But there are a lot of disappointed and frustrated members who spread bad rumor about them because of over expectation with bonus account to get revenge.
I sympathy for them but this is the consequence of bonus account, they have agreement to exclude anyone from bonus campaign without explaining the reason.
They cut all my money…I have proof. They cut my main balance and bonus amount.I did’t mind for bonus amount But my real amount?
Midell do u work with INSTA or Trade in INSTA?
Do u have power to solve this type of problem?
If u have pls solve my problem.
Thanks
Dear usfrahim,
I don’t work for them, I’m not even moderator in MT5 Forum, just very old member, no one has the power except the support themselves.
Anyway, I don’t believe they cut your real amount.
There has been a case where the trader from my country got his real amount cut, he went all of the trouble to sent a letter to Russian regulator only later on to got reply from Insta that the client is accused to did trading balance before and based on the agreement, Insta has the right to cut client real money to cover the previous loss made by that client and the client is rejected to trade again in Insta as they won’t give brokerage service to a client who has done trading balance.
EDIT; I’ve seen your problem is about Liberty Reserve, mate, according to the agreement we can only withdraw with the same method when we deposit so they don’t break any rules at all in this case despite what other brokers do, in fact because they feel sympathy to traders they made policy to return 50 % of the balance. Sorry mate, but all of the clients who deposited with Liberty Reserve in Insta faced it and no one got 100 % of the balance. Consider ourselves lucky, if our money were still at the liberty Reserve during the shut down, we can’t even get a cent now.
Thanks for Mail.
Do u have Russian regulator e-mail address?
I know their policy for liberty.They want to cut 50% deposit of Lr.I think its ok but they cut full amount!!!
My amount was- 10933-Bonus 1446= 9487. If they want to pay me like their policy it was 4743.But they cut my money. I know some clients? Is this their policy??? I think u are not only old client,u work for insta,that’s why u told me positive for insta! But I loss my money.I want to know why they cut fund?
The last example that i mentioned was more than just send mails to regulator, you need to deliver real letter and not email with proper format and its not to report Insta but because Insta told that client to asked for some kind of permission from the regulator
Sorry but I don’t believe. Even if its true there must be a makes sense reason like wrong way to request the withdrawal, I know a lot of traders used the wrong way to requested their Liberty Reserve Deposit. If you have tried seriously you must have known the reason since you have contacted the support but you cut the whole story and only told that Insta cut the full amount without explained the whole reality that makes sense.
I don’t work for Insta, if you join forum MT5 sponsored by Insta, you know I’m a very old user named Bao Long.
I give positive comments based on my real experience.
But there are always positive and negative comments on a broker.
If you still can’t get your money back, try to ask in here Deposit & Withdrawal (Problem, Testimonial Or Congratulatory) (5)
but if the Insta Representatives don’t reply because they don’t notice you, you can open new thread in here
But use polite words because I heard Insta like to ignore peoples who put rude comments on the forum.
Instaforex has no any problem to me. im using a copy trade with Instaforex, once I taken out the money between 1 days I had taken out~
Instaforex have a lot of rules and regulation, if you void the rules, it may cancelled ur that trade~
but before that must read all the rules that insta given, thats only I know
It’s a long time I didn’t hear any report involed to this broker. It might be doing well. Right now YouTradeFX is number 1 scammer in FPA.
Some time ago I traded with Insta and I hadn’t problems with this broker. But It was more then 2 years ago. By my experience I can’t say that Insta was a bad broker. and I don’t know what about now…
Its the F P A that went too far by trying to be a judge.
Why can’t be they neutral and just accept reviews ?
Of course anyone can write anything in review so we can’t ignore or believe them completely.
Simply this is not true.
Insta is a big and rich broker.
They dare to pay even profits from no deposit account like forum posting.
Also the accusation by robert about Insta buy forums and write other brokers are scam made me laugh to death… surely this is the proof that peoples know nothing but like to open their mouths as good as they open their asses and this will give false and misleading information to peoples.
I swear to you that I’ve made almost 2000 $ with Insta [B]WITHOUT A DEPOSIT[/B].
And there are thousand other members like me in the multiple forums in the world.
They are not gonna cancel just hundred dollars profit because even if we use bonus account and we get it in the right way we still can get it.
Just like all brokers there are always clients who are satisfied and not.
I’m sorry for those who disappointed but really… everything is on the rule, we should be more careful next time and read the agreement again.
But I’ll be the first who defend Insta.
Insta support is as fast as lightning when I send email, they work in the week end too sometime.
I want to state that don’t believe the rumors out there if you want to trade in Insta, there are always angry clients and we can’t find single broker who hasn’t been accused of scam especially market maker brokers.
Also… this Insta is scam thing has been announced by FPA from a long long time ago before 2010, but Insta is stil standing firm… they even added more forums and gave away more bonuses… if its a scam company it wouldn’t last so long…
FPA said a long time ago Insta was like sunken ship, but [B]WHERE WHERE WHERE[/B] 
:D… they have been waiting for years for Insta to be out of business but it never happened, instead FPA is the sunken ship now. Now a lot of peoples don’t believe the site anymore… this must be karma because they always talk bad about others and think themselves as the judge… what you said and wrote must be taken into your responsibility…
Just like old wise Chinese proverb said :
[I]" Above us there is an actual judge, don’t try to take his job otherwise your condition will be exactly the same as wood cutter who sliced his own hand [/I]"
Hi Mideel! We aim to develop the most reliable trading platform around the world to satisfy and serve the clients needs. Most of the complaints found on the internet against our company is nothing but an empty word- just to confuse our clients. But it is your choice whom to believe, just make sure to weigh all the information you have read.
Personally, I don’t think they run a scam operation (even though I hate Liverpool FC haha). They’re a victim of being too large and pissing off the wrong people. I had previous good experiences with them while testing out their services in the past and I understand they’re trying really hard to clean up their image.
Yeah that’s exactly why I prefer dealing with smaller companies sometimes, more responsive CS usually.
Please join first on instaforex, then tell somthing about this. They have fixed spread 3 pips. Instaforex is the world largest forex broker not only in asia. I have spent total 6 years with them and still. i have total earned 3.5 thousand usd. and withdraw regularly. Please go to forex factory and watch my profile and account detail, my lots , my trades, and withdraws. account no: 5487920
Lately there have been more and more notions that this broker has issues. I think it’s time for those who trade with it it’s time to gradually leave. Possibly it’s a false alarm and everything here is ok, but there are still many complaints.
what are you talking about on my fxtm its between 25-120 pips . on the major currency pairs its between 25-65 pips.
Well, sounds like the Instaforex broker is not exactly as transparent and nice as you say it is.
Looks like somebody has been publishing a lot of documents about them being a total fraud, and much more, Wikileaks style
Found that here : Unfolding the mystery behind Instaforex real owners and activities | Forex Peace Army - Your Forex Trading Forum
Wonder what Instaforex fans have to say…