The last example that i mentioned was more than just send mails to regulator, you need to deliver real letter and not email with proper format and its not to report Insta but because Insta told that client to asked for some kind of permission from the regulator
Sorry but I don't believe. Even if its true there must be a makes sense reason like wrong way to request the withdrawal, I know a lot of traders used the wrong way to requested their Liberty Reserve Deposit. If you have tried seriously you must have known the reason since you have contacted the support but you cut the whole story and only told that Insta cut the full amount without explained the whole reality that makes sense.
I don't work for Insta, if you join forum MT5 sponsored by Insta, you know I'm a very old user named Bao Long.
I give positive comments based on my real experience.
But there are always positive and negative comments on a broker.
If you still can't get your money back, try to ask in here Deposit & Withdrawal (Problem, Testimonial Or Congratulatory) (5)
but if the Insta Representatives don't reply because they don't notice you, you can open new thread in here
InstaForex Hot Line
But use polite words because I heard Insta like to ignore peoples who put rude comments on the forum.