Hi Jason
Is UK trading down from about 9.15am time today.
I have called several numbers and left messages but can’t get through.
Thanks
Daren
All sorted
Hi Daren,
I just got into the office here in the US. Apparently, we had some tech issues at the time you made your post. Unfortunately, many clients were affected which is why you experienced long wait times when you tried contacting our live customer support.
If you had any trades that were negatively impacted, please use our online form to file a trade inquiry. Our Trade Services Team can follow up on your case and will make the appropriate corrections to your account for any trades that were negatively impacted by tech issues on our end.
I apologize for the difficulties you faced.
Jason