After starting with IG, I got a bad experience relating to a stop loss. Their customer service was quite poor, basically not listening to me and just referring me to their terms and conditions. So now I am looking for a new broker. I’ve opened with XTB and also ETX. I’ll let you know my experiences so far:
XTB
Account opened straight away and got a call immediately from my account manager. They invited me to their trading club which is in house,I think it’s basically a seminar or something. I said no (politely). The account guy then sent me loads of reading material and videos on moving averages and other TA indicators because I said I was interested in technical analysis. Have logged on to their platform and traded a few times already. Quite impressed with their charts and execution is good so far,though spread on ftse is 1.4 (I think this is quite wide). So far it’s going well. 9/10.
ETX
Opened with them and got the account within 2 hrs. Logged into their platform and seemed OK to me also. Spreads seemed quite tight. I also received 2 emails straight away telling me more about their services. I got a call from an unknown number later that evening,which could have been the but they didn’t leave a voicemail. 8/10.
So far my preference is XTB for their service.
But I would like to try some others so before I put in more money. If you have any comments or experiencesabout the above brokers or any other,please let me know. From experience I would rather hear from actual traders than what the sales guys at these brokers tell me.
Thanks