Look at this! they say we reserve the right to limit the payment to only bank wire and they say ok based on this you must withdraw using cryptocurrency! these scammers are just hecking disgusting, their regulators are bigger scams than the brokers themselves and here we have people who advertise for them! how can you feed this to your family! disgusting useless pointless brainless shitful advertisers
I canât find out from their website who their regulator is.
Have you found the regulator and are you in touch with them?
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I agree that itâs probably an awful broker. I had a friend who had a similar problem.
But your conclusion about regulation just couldnât be more mistaken.
The real problem here, as with countless other brokers pretending to be regulated - but only by subscription service regulators, i.e. fake ones - is that it ISNâT actually regulated.
Not in any realistic way that protects or helps customers.
The importance of real regulation is clearly explained in the Babypips course.
Many of us here, including at least a couple of members with huge experience of the industry, have repeatedly agreed with PrestonRiver, in well-informed, well-reasoned posts, that many regulators really are a scam.
But that somehow isnât enough for him: he already âknowsâ that âallâ regulators are a scam, by definition, so he doesnât need to learn anything, or to look at any evidence at all, or to consider any opinions that are less than identical to his own. 
Nor does he need to answer the question asked here by Dockdaisy (in one of the most âlikedâ ever posts at Babypips).
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How do you know?
Whoâs the regulator?
Have you contacted them?
Or are you just âannouncingâ in your usual ill-informed and prejudiced way that all regulators are a scam, without even having bothered to find out first?
Nice to see that youâre also concerned about the spam in the forum. 
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Thatâs never bothered me much, to be honest. I see it all, obviously, but I just ignore it.
I think Iâve only ever reported three posts to the moderators (actually two of them today!).
Iâm concerned about the rudeness, though. I really do find that very unpleasant and Iâm not alone in that, either.
It obviously costs the forum members. Iâve seen other people saying so.
Ironically, it seems always to be the most experienced, most helpful and most respected members who are its victims, too. Thatâs very bad.
A beginnersâ forum is lucky to have a few really experienced members who have no ulterior motive for posting and no promotional agenda at all, and it should try to value and retain them!
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Excuse me. I just came in to read this thread to see what it was about, and I have to admit that Iâm as confused as I was before I entered. I will see my way out now.
From the OctaFX website:
Uni Fin Invest, company registration number: C186509 with investment-dealer licence under the licence number GB21027161. Registration address: Rue De La Democratie, office 306, 3rd floor, Ebene Junction, Ebene 72201, Mauritius. Business address: 90 St Jean Road, Office no. 104, Palm Court Offices, 1st floor, Quatre Bornes, Mauritius.
Octa Markets LTD, registration number: HY00623410, international brokerage and clearing house licence number: T2023320, issued by Mwali International Services Authority. Registered address: Bonovo Road â Fomboni, Island of Moheli, Comoros Union. Business address: Foti Kolakidi 16, 1st floor, Agia Zoni, 3031, Limassol, Cyprus.
The entities above are authorised to operate under the Octa brand and trademarks.
Quixotex Solutions Limited, company registered number HE 451250, with its registered address at Foti Kolakudi 16, 1st floor, Agia Zoni, 3031 Limassol, Cyprus, acts as a payment agent and does not provide any investment or trading services.
Restricted regions: the entities above do not provide services to, including but not limited to, citizens of the United States of America, and residents of Canada, the European Union, India, Iran, Israel, Japan, Myanmar, New Zealand, North Korea, Pakistan, the Philippines, and the United Kingdom. Individuals accessing this site from these or other restricted jurisdictions must comply with local laws.
It is your responsibility to ensure that the use of the services and content on this website is lawful in your jurisdiction. The information provided, including translations, is not a solicitation or offer for investment activities in jurisdictions where such actions are prohibited by law.
The content on this website does not constitute financial or investment advice, recommendations, or any solicitation to engage in trading activities.
Risk disclosure: Our services relate to complex derivative products that are traded over the counter. Trading with leverage involves a high level of risk and may not be suitable for all investors. Investing carries risks, and individuals should carefully consider their investment objectives, level of experience, and risk tolerance before making any investment decisions.
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It may help a lot if you and other members do that more often, please, with spam.
If a few members reliably report the spam, etc., the posts concerned are automatically concealed, pending moderator review.
It may be more significant than one would think: IMO its outcome determines whether a group of spammers gradually but persistently drives away a group of contributing members (as often happens), or vice-versa.
I think this spam issue is why so many former helpful, experienced members like the Flamingo, Jane Malin, the Pink Hat Trader and now Theodore Thring have all stopped posting.
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Dear PrestonRiver,
Thank you for reaching out and for sharing your concerns. We understand your frustration and would like to provide a clear explanation of the situation.
As per our policies and international compliance requirements, withdrawals must first be processed back to the original payment method used for funding the account. Our finance team has attempted several times to return the funds to your Visa card. Unfortunately, these transactions were rejected on the receiving bankâs side. This issue can occasionally occur with any payment systems and is outside of our control as a broker.
To ensure you can still access your funds, we have made an exception and arranged alternative withdrawal methods for you. Specifically, we enabled multiple cryptocurrency channels so you may proceed with a secure and reliable transfer.
Please note that Octa does not withhold client funds under any circumstances. All actions taken are strictly in line with financial regulations and anti-money laundering (AML) requirements to ensure both client safety and regulatory compliance.
We kindly ask for your cooperation in proceeding with one of the available withdrawal options so we can complete the transfer without further delay. Our Customer Support team is ready to guide you through each step until your funds reach you successfully.
Thank you for your patience and understanding.
Kind regards,
Octa Rep.
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the regulator is FSA, I did contact them and they say they are checking this! no more thing!
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I am actually sorry that I even have to describe about such simple things to you! If you can read, their user agreement says withdrawal can be limited to bank wire now that i request my money they regard this rule and ask me to withdraw using crypto, hopefully your brain is able to digest this matter so far?
give your brain a rest and read the rest next because i do not want your brain to overload so that i would have to describe again!
ok now that they are obviously doing things against the agreement that they themselves post, their regulator should be at least have the slightest usage, right? what is their usage?!
now going back to my question:
how can you try to deceive people when there are such obvious facts that regulators are absolute useless and then feed that money to your family? were you raised teh same way to ignore such morals?
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if by saying things to fake advertisers and people who try to deceive people, the old members get offended, well, that would not be very good for the forum, you know?
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Thatâs not a real regulator.
Itâs a subscription service regulator .
Which is exactly what everyoneâs been trying to explain to you, since you started the thread.
But well done on apparently getting your problem resolved, with this horrible âbrokerâ: sometimes it pays to complain loudly and publicly. 
Itâs just a shame that youâve still misunderstood the key point, explained to you by so many people now, in so many threads, and covered in the Babypips School pages, that the reason people find problems with âbrokersâ like this is precisely the reality that theyâre NOT properly regulated: theyâre just pretending to be. 
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thanks but that is not resolved, I would prefer to get my funds in my bank where they promised to offer but i had to pay a lot of fee to do that. but generally thank you for i guess your first ever kind words!
now, how do I find out what broker is really regulated? other people also do say that these are not really regulated but where do i check if they are regulated or not? even FSA says they are regulated by them
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Honestly, itâs easy, Preston.
The real regulators are all the ones listed in that post by Theo (there are at least two links to it, just above).
There are loads of them, and between them they regulate many hundreds of different brokers, so nobody needs to use bad brokers with âfake regulatorsâ.
Real ones include CFTC/NFA (America), FCA (UK), Swiss and Norwegian regulators, and any EU-regulated one (Bulgaria, Malta and Cyprus have the least reliable regulators of all the EU countries but even theyâre ok!). And ASIC (Australia).
Thatâs enough, isnât it?
Just avoid âisland nations not noted for their financial probityâ! 
The FCA (UK) is maybe the worldâs best, most-customer-friendly regulator, and you donât have to be British and you donât have to live in the UK to be protected by them and protected by the UKâs financial ombudsman service (it says so on their website - check it out for yourself), but you do have to find a UK broker willing to accept you. Several members here and in other forums have posted that theyâve done that. Itâs not impossible!
Which country to you live in?
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Youâre welcome. And Iâll try to be kinder in future, and sorry for not being so, previously.
Let me know if the great reply above by @Jadzia.Daxtrader didnât answer you fully enough, and Iâll happily help you if I can, but please appreciate that I canât actually recommend a specific broker to you, because there are a couple of people here who (most ironically!!) like to accuse me of âadvertisingâ!
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no worries I wouldnt trust someone who i have not even seen with my money! so, thanks, but no thanks.
and talking about @Jadzia.Daxtrader answer:
thank you for explicitly mentioning them. now, what do you think? I did the least possible searched, found this!
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Honestly? I think that you have very deeply entrenched opinions about regulation, in general, and youâre not open to re-considering them, at all, even in the light of universally different opinions from people with decades of high-level experience in the industry, who are actually trying to help you to avoid accidents of the kind youâve just had.
I think that this time around, you made the mistake of using a broker pretending to be regulated, but only by a subscription service regulator.
And I wish you well anyway.
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Hopefully someday you will learn to answer questions rather than making claims that even makes a dead monkey laugh! also i hope ur family are at least get fat with this money you are feeding them! wish you honorable money!
THE DUDE IS NAMING SCAM COMPANIES AND THEN WHEN I NAME THE TIMES THEY SCAMMED THEIR CLIENTS HE STARTS THIS NONESENCE! HOW COULD THESE WORTHLESS CREATURE EAT ON SUCH DIRTY MONEY?!