Hey guys, something weird just happened and I would like to know if there’s any explanation for it or the problem is me. I had two trades, AUDJPY (sell) and EURAUD (sell) that were going good but out of nowhere my SL was hit. I went to check the graph on TradingView and the price didn’t even get close to the SL!
Usually the cause is that the chart shows the bid price and the SL was set to be trigged by the ask price (because it was in effect a buy order set to close the short position you had). The difference beween the two, the spread, can be very large and varies constantly through the 24 hours.
The place to find out about these things is a demo account so well done for that decision.
Worth watching the spread in real time to see how it can fluctuate insanely. Maybe you can set the chart to show both.
Note also that the chart does not represent all the bid prices which were applicable as quotes.
The most likely reason is spread widening. Price feed from trading view can be different from the one streamed into your platform as there is no universal source of quotes. Consult support about this issue, if there wasn’t spread widening it was a glitch and they have to reimburse your loss.
Well, it could be a lot of things. You took the quotes from FXCM and maybe the problem is your forex broker, who knows.
You should compare the high and low of the candle with the numbers of your stop loss and if those two don’t match, then contact the client support with the complaint.
They must return your money back in this case.
but in fact, if you just read the post above yours, made 6 weeks ago, you’ll see that in this instance it turned out to be simply spread-widening - problem solved
