Hello,
Thank you for posting your question to the community.
Withdrawals are typically processed within 1 to 4 hours during business hours and may take up to 12 hours on weekends.
Regarding your second question, there are no unusual or hidden conditions for withdrawing funds. Customers can access their money freely.
may I use crypto exchange for withdrawal and deposit?
Are there any restrictions on trading during news events or using EAs on your platform?
hey. do you plan to add other trading platform? and more trading instruments? like etf
Can you provide more information about the spreads and commissions for different account types?
how much real accounts can i create? as i know there could be restrictions on certain amount of accoutns.
are there any active bonuses?
You can open up to 3 accounts initially. However, if you need more, just let us know, we can increase the limit based on your request.
At this moment, we don’t have any bonus offer available. However, we have ways of rewards to our clients ; Negative balance protection, No Deposit fee and No Swap for major pairs up to 7 days. Please stay tuned for future updates and bonuses!
what are trading conditions for gold and silver trading? is it possible to open orders less than 5sec?
I have attached the instrument specifications for your review. Please note that the process will be completed much faster than five seconds.
what to do if i lost my deposit?..
If you can’t see your deposit in your trading account, there could be several reasons. Deposits often take time to process, especially if made via bank transfer or credit card, which can take a few hours to a couple of days. Sometimes, funds need to be transferred from a wallet or holding account to the trading account. Additionally, transaction or conversion fees might reduce the deposit amount. The transaction might also be awaiting approval from the broker’s payment team. If the deposit was made from a third-party account, it might require reversal or additional verification. Occasionally, technical glitches can occur, so logging out and back in might refresh the account balance. If none of these reasons apply, it’s best to contact the broker’s customer support for assistance.
what account do u recommend for ea? thanks in advance
The best EA account for you will depend on your specific trading strategy and goals. We suggest before risking your capital, open various demo accounts to test your strategy. Once you’re confident, you can switch to one of real accounts that fits your goal.
account 336530:
Received withdrawal, forgot to update
Any of active promotions?
