Jason, I tried the FXCM web chat and actually called and spoke with someone on the phone, but I was hoping you might understand my problem better.
I have had accounts both demo and real with FXCM for several years. I just opened up a new MT4 account. The reason I opened and MT4 account rather than a Trading Station account is because I need to be able to mirror my account to several social trading sites including ZuluTrade. These sites require that trade signals come from an MT4 account.
I actually like to use Trading Station much more, so when I am making my actual trades I have been using Trading Station. Here is my problem:
My strategy requires me to either open two or three pending order trades at the same time with the same stop loss, but different take profits, or open one trade and then partially close the trade at different levels. As an example, I might put in a pending order to buy 2 micro lots of EURUSD with a stop loss of 100 pips and a take profit of 100 pips and also have an identical pending order to buy 1 micro lot of EURUSD with the same stop loss of 100 pips, but with a take profit of 150 pips. In the past with Trading Station I have not had a problem doing this either with a demo account or a real account, but when I try to do this with the MT4 account using Trading Station to place the trade, it looks like it is going to work, but when my first take profit gets hit nothing happens. The whole trade seems to work like one 3 micro lot trade with only the largest take profit.
After this happened I tried a different method. I placed one pending order for a buy trade of 3 micro lots with a stop loss of 100 pips. I then placed a pending order to sell 2 micro lots 100 pips above my entry and then another pending order to sell 1 micro lot 150 pips above my entry. This method also looked like it would work except when the first sell pending order was hit, nothing happened.
Is there any way to get around this apparent MT4 limitation while still using Trading Station/Marketscope to actually place my trades? Your counterparts had me download the multiple stops and take profits app to install in MT4, but to make use of this I would actually have to make my trades in MT4. Is there any way you can think of to accomplish my multiple trades using the Trading Station platform with my MT4 account?