Hi guys, I’ve been trading Demo with Varengoldbankfx on their MT4 platform for a few weeks. Would like to ask if anybody has any experiences with them, before I go live?
I like their platform honestly, but there are some things that put me off. Are these issues common with all brokers?
- Sometimes I get ‘disconnected’ for quite a while, unable to get ‘connected’, even though my internet connection is fine.
- I believe they do not have a 24hr telephone hotline. I tried calling them today and the automated message says they are open “9am-6pm”.
- Their livechat service has issues, I can’t communicate with them on the livechat platform.
- When i try to initiate a position, an error appears “Trading is disabled”. It has been like that for more than 12 hours, from yesterday up until now.
I really like their platform which is why i’m quite reluctant to switch brokers. Either that, or i haven’t experienced better platforms
Please comment!
Thanks alot!