Hi everyone! I want to share my awful experience with this site! I’m not being mean I just want to warn others what may happen if they will use this site (webtropia).
I just bought a new VPS, and I was so stupid to choose 6 months at once. I should have bought 1 month, instead and try them out.They say you have a minimum contract period of 6 month, so it is not possible to give the server back till this date is reached. I agreed to 1 month penalty, but they won’t refund me at all.
Problem with this new VPS is I can’t access my server via SSH, I don’t know password, in order to reveal password system must phone you back and say that code, but I tried almost 4 weeks to arrange a call, and never system called me. I called them several times,even emailed them still no answer. I’m so frustrated with this action. Tried every possible way still nothing. Their support is very bad.
So if you’re trying to get their products or services think thrice or twice. I’m so frustrated with them. I just wasted my time and money on them.