I got demo … and this is what I’ve found
their java trading platform very slow … consume to much bandwidth … crash… blame my nternet connection!
if they used meta trader … maybe I’ll turn my eye on them 
For the most part, I’ve been satisfied, however, nothing is perfect.
Tonight, the login procedure was down for a lot of people. I couldn’t login to do anything from roughly 6pm until 9pm (EST). A quick chat with one of their customer service rep clarified that they were aware of the problem and working on it. A few minutes ago, I was able to get in. Let’s see if I get kicked out again…
Also, when I first signed up for a demo account a couple months back, they started harrassing me with a couple phone calls a week. Their reason was to see if everything was working ok, but after 1 week trying the demo, the lady was really pushing trying to make me buy their $100 course. A couple weeks later and 3 or 4 calls (mostly ignored), the lady really tries to push me to open a live account even if my practice one isn’t expired yet. I almost just said (bleep) it and look elsewhere, but decided to see if they tried that again. Lucky for then they didn’t.
The website is well done and easy to navigate. Their staff is friendly despite the pressure-selling tactics they employ, although that’s management policy, I’m sure. Their software could use some work. It crashes on a semi-frequent basis and the charts just plain suck.
Overall, I’d give FOREX.com 8/10.
I don’t get how you do this. Do I ask forex.com? Do you need a special account? I signed up with them 2 months ago so would be very interested in any discounts.
No. It’s quite simple. Open an account through my site and I will send you rebates in cash to your bank or PayPal account regularly. You receive $4 per standard lot / $0.40 per mini lot. Opening an account through my site doesn’t change your account (spreads, any commission etc.) at all. I work as an introducing broker for forex.com(Gain Capital) so receive a portion of Gain’s spread which I then pass on to you. It’s really cash you are literally throwing away if you don’t name an introducing broker.
Click on my user name to go to my site. If you have any more questions please email me - don’t clog up this thread.
Cheers
Michael
I’ve been with forex.com for a year and decided to cancell this week. They are not all bad
Good points:
- customer service, always there(even though they dont always have the answers.)
- Fixed spreads.
- Software can be run on basically any Pc or laptop with an internet connection. All you do is use their java or html. Also have mobile/phone access
- you can have a negative balance. due to MARGIN CALLS
Bad points:
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DO NOT TRY TO OPEN A MINI ACCOUNT WITH THEM. YOU MIGHT AS WELL JUST TAKE $250 AND TOSS IT OUT IN THE STREET.They will eat you alive!
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website may look good but go and look at the dates. They ALWAYS were and still are OUTDATED with some news as much as 1 month old.I was so frustrated with this i started using dailyfx.com to get up to minute news.
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If you still go with them…DO NOT USE their charting software…if i didnt already cancell I would post pictures of some charts on here and you’ll see what I mean but there charts are EVER CHANGING even if you are on the same time frame and not making modifications.
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NEWs RELEASES in the platform are ALWAYS LATE so dont depend on them when they say something like…“we hear a BANK making offers in USD/JPY” thrust me…Its already happened.
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Times zones. The economic data is in GMT time zone, your charts are US 24 hours military time and News realases are 12 hour standard US time.
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DOUBLE YOUR DEMO first WITH THE ACTUAL AMOUNT you plan to use in the live account.Again DO NOT use a mini account.
Like i said they not all bad, but you will need other resourses to get your information, charts and news and economic data, but excute the trade in forex.com
Hello,
I want to open a mini account with Forex.com, but another poster said that you will get eaten alive with one? I don’t understand. Please can someone explain this to me??? I am looking to start with about $2k.
thank you
Kuth
read school of babypips… if u have 250, open a demo, if u have 1000, open a micro… reason is simple… extrmee high leveage can kill u… meaning ur money could be use to pay someone else BMW
Hi Icy Cloud,
Thanks for the response, I read about leverage this morning. I thought that I might of missed something about extra commission or something like that of have a micro/mini account. Definately not going to start with a high leverage!!!
Thank you
Kuth
Don’t open a mini with less than $2000 - and that’s still pushing it. Only trade 0.1 lots. Micro - $200. Standard - $20,000.
I have a mini account with them and have had no trouble. I love the quick deposit with credit card feature, so easy to add to an account. Java platform is sometimes slow, but I had never had a bad execution, you don’t get screwed like the crooked stock MM’s. My only complaint about the charting software is you cannot save your tech setups, what a pain to put them all back in, I use the dual charts, plus I have a better stand alone platform I use for a third view.
Rich
I have used Forex.com for about 1.5 years. No complaints. I usually use their Java platform. And I’ll use their Forex Mobile platform when I need to check rates or cancel orders from my cell phone.
I’ve never had a trade not get executed. I’ve never had a problem logging in, during trading hours. I think they take it down on the weekends sometimes for maintenance.
Their commentary is insighfull. And their technical analysis is sound (not perfect) but sound.
Somebody previously said they felt “pressured” to open a live account. During my “MANY” demo periods, I’ve never felt pressured 1x. And I would expect any company, in any business to call on you, if they have evidence you have opened a demo using their product or service.
Their customer service/tech support is good. When testing different trading strats, sometimes I’ve wiped out my demo account. With a couple clicks of the mouse I’m chatting with one of their customer service reps, and they are more than willing to reset the demo account.
And I’ve never had any bandwith or crashing problems with their Java platform like the guy from Indonesia said. (maybe his location has something to do with that?)
Sometimes, I’ll encounter hangups with their charting package. Where I’ll switch to a time frame, and the chart just “wigs out” on me. But that is probably the only negative with this company.
Botton line, imho if you are looking for a good broker, Forex.com would be a sound choice.
I DL’d their Forex Trader windows based platform and like it better than the Java pkg. You can setup and save your technical indicators, and it seems as fast or faster than the Java platform.
Horrible! Closed my positions without margin call, warning, etc. . . . then, followed up with a “deposit more money” e-mail after it was too late.
No responses to e-mails regarding technical issues. The only thing that works really well without any issues all the time is their credit card funds deposit feature. They’re always there for you when it comes to taking your money. You’re completely on your own after that. Do not recommend them for beginners with mini accounts unless you just want to play with a demo account.
Now that we know FOREX sucks, what are some alternatives?
Forex.com is my first broker so I can’t compare them to others but on the plus side they have the live chat service, whenever you need information they will give it to you in a matter of minutes. Also they have fixed spread and a efficiently working website.
The negative experience I had with them is all related to marketing, when I only had a demo account with them, they kept calling me every once in a while to ask me if I wanted a live account, or to inform me about free seminars. I also received some e-mails with subscription links when I didn’t really want them.
So overall, if you want fixed spreads and reliable broker (technical assistance) go with them, but if you’re looking for a broker that gives you more freedom, look elsewhere. Especially if you like to customize your charts and indicators. Their (free) platform isn’t the best out there for sure (lags sometimes, when markets close, it starts showing the rate at open, but doesn’t show up the chart correctly, last time it took up to one hour to get the chart working while MT4 had it on and running right away).
And don’t open a demo with them, unless you are planning to open a live account later on or if you just want to see their platform.
that’s about it for me and FOREX.com
Are you using their daily strategy & daily technical indicators (e-mail) by any chance? If yes, I’d love to hear your opinion.
Thanks for the input.
I haven’t tried a live account with Forex.com yet (or anybody else for that matter - I’m still learning) but I have used their demo accounts twice now and have been quite impressed.
I too got the annoying solicitation telephone call (at about 10p.m.!) after I opened my first demo account so when I opended the 2nd one, I simply asked them to only contact me via email because I’m a shift worker and need my sleep. I am pleased to say that they honoured my request and I only received a couple of emails from them which I didn’t mind at all.
I like the format of their charting/trading platform; it’s really handy having the prices and charts on the one screen and the choice of trading tools seems almost endless! I have tried demo accounts from other brokers, most of which didn’t include the charting software and found this to be inconvienient after cutting my teeth so to speak on the forex.com system.
I can only assume that their “live” accounts are set up the same way in which case, I will happy to give them some real money and see how things go.
My only suggestion is that because the screens can get quite ‘busy’ with all the information they can display (you can have two or three charts open at the same time) that you either have the largest monitor that you can afford or try a dual display system. I was using it my wife’s 15.4" widescreen notebook and I could have either one chart plus the position information open or two charts that obscured everything else.
In general terms though, I think they are probably worth a go but each to their own…
I’ve been playing with their ForexTrader demo account almost a month now with no complaints. I received a call a couple weeks ago from them and the guy was very helpful and didn’t pressure me to do anything. I was doing some research recently though and found out the NFA issued a complaint last December:
Not exactly comforting, and I’m also not sure what carrying customer accounts means, but this is definitely worth looking into.
Hello kinjen…
My exp with forex.com was their mt4 demo and was using it and had to keep re logging in all the time. So I opened another demo with mbtrading to see the difference, and I found out why fx.com was messed up. They never updated to the new mt4 build. I called them about this issue and asked if they could update the mt4 build, and he couldn’t give me a honest answer!!! I told him about other demos that send auto updates to mt4 plateform, and his reply was, maybe they have a a different relationship with mt4??? WTF kind of answere is that. I told him that I had researched with nfa, cftc and found no real bad legal issues and was wanting to open a live account with them with the mt4 plateform, but if they can’t have a better “”“RELATIONSHIP”"" with with their demo accounts, I would not Dare trust them with real money in a live account using their mt4 plateform. He did not really have an answere to that at all. So I just HUNG UP on him. I still have that demo and check to see if they have the new build for mt4, and it’s still the 451 and NOT the new build YET!!!
I will NOT OPEN a LIVE account with them for these reasons with their mt4 issues!!!
hope this helps!!!
hotnights