FXCM Announcements

We recently released an update to the Trading Station Mobile platform for smartphones and tablets. To confirm that you have the latest version (1.8.111513) look at the version number at bottom of the login screen. You can download the latest version of the app in the Google Play and Apple Stores.


You will also notice that there is now an option to view live currency and CFD rates directly from this screen without having to log into your account. Below are some of the other new features that have been added with this update:


A. Share button to post your charts on social media such as Facebook and Twitter
B. New indicators including Donchian Channels (shown), OB/OS Oscillator, BB Percentage and BB Averages
C. Option to change chart background from black to white


Video news updates from DailyFX analysts

Below are the trading and customer service hours for Christmas and New Years (all times in GMT)

[B]Customer Service and Forex Trading Hours[/B]

[B]CFD Trading Hours[/B]

Merry Christmas and Happy New Year!

Jason

Hi Everyone,

I will be out of the office for the next two weeks and will respond to any questions you post after I return on Monday, January 6th. If you need immediate assistance, please contact our 24-hour live customer support. Our holiday hours are in my post above.

Merry Christmas and Happy New Year!

Jason

[B]UPDATE: New York Close charts are now available on FXCM’s newest live MT4 server.[/B]

That means your daily charts will have 5 candles per week with no Sunday candle. Note that in order to make this possible, the time zone on this MT4 server is set to GMT+2 so that midnight on the charts corresponds to 5pm New York time (AKA New York Close).

If you have an existing MT4 account with us on a server that’s set to GMT, you can email <[email protected]> referencing your account number to request that the account be transferred to the new MT4 server with New York Close charts. Your account must be flat. Please allow a couple of business days for your account to be set up on the new server. You will receive an email with your new login details when the setup is complete.

[I]* Please let us know your thoughts on our new MT4 server with New York Close charts. Based on your feedback, we can decide how many of our MT4 servers to keep on GMT time and how many to switch to New York Close.

** FXCM Trading Station charts have always been set to New York Close. Unlike with the MT4 platform, Trading Station allows you to display the time zone of your choice, and the daily candles will still begin and end at 5pm New York time.[/I]

Below are the holiday trading hours for CFDs in January. Forex trading hours remain as normal. All times below are in GMT.

Hi Jason

It’s reassuring to note the responsiveness of FXCM to customers’ need. 3 questions if I may:

  1. are [B]all[/B] new MT4 accounts henceforth based on NY Close?

  2. are there any reliable [B]Period Converter[/B] you wld recommend for use on MT4? &

  3. are [B]volume[/B] bars on your MT4 identical to those on your Trading Station?

Thx & rgds/Henry

Hi Henry,

To answer your questions:

FXCM has many live MT4 servers, but currently only our newest live server has the time zone set to GMT+2. That is the time zone need in order for the daily candles on MT4 charts to begin and end at 5pm EST to correspond with the New York Close.

For the time being at least, our other live MT4 servers (including all of our non-USD servers) are still set to GMT. That’s because this time zone is easier for more traders around the world to understand, since people usually know the difference between their own time zone and GMT.

We’re currently evaluating the feedback we receive from our clients about the GMT+2 time zone on our newest MT4 server to see if they prefer it to GMT. That will help us determine whether we should convert some or all of our other live MT4 servers to GMT. Traders on our other MT4 servers can still view daily candles set to the New York Close by using the free New York Close app.

Depending on what you mean by [B]Period Converter[/B], the Custom Time Frames app could be what you seek. It allows MT4 users to create charts in any timeframe of their choosing, which means you’re no longer restricted to the nine default chart timeframes on the platform. For example, you can create 10 Tick charts, 20 Minute charts, 2 Hour Charts, etc.

Custom Time Frame charts update in real time and can have indicators applied to them, just like the regular MT4 charts. The free download is available at FXCMapps.com along with other custom indicators, EAs and scripts for MT4, Trading Station and NinjaTrader.

The volume indicators on both platforms count tick volume as an approximation, since real volume data is not available in the forex market the way it would be for stocks which are traded through a centralized exchange. In my experience, the volume indicators on forex platforms vary in how they count the ticks, so if you compare the tick volume charts from one platform to another, they can differ. As long as you are consistent in using same platform to analyze all your tick volume data, then comparisons can be made between the tick volume at one time on the chart compared to a different point in time.

Jason

Just a quick reminder that our Google+ Hangout on Price Action Patterns is today at 2pm EST

Thank you Jason for reply.

  1. Now that you have MT4 platform that is also based on NY Close, how do we (or I) decide whether to go for your NY Close MT4 or your Trading Station platform?

  2. I understand the general notion about volume in fx which does [I]not [/I]have a centralized exchange. To rephrase my earlier question 3: am I correct to say that tick volume data on your Trading Station charts are based on trades on your TS server only whereas tick volume data on your MT4 charts are based on trades on the particular MT4 server only? Or do you combine tick volume data from [B]all [/B]of your various servers in the US & display the [B]same [/B]set of tick volume data on the charts, whatever the platform?

Thx & rgds/Henry

Each platform has it’s own advantages. Trading Station was developed in house by FXCM, so we’ve tried to include the most popular features requested by our clients. Personally, I prefer this platform for others when it comes to manual trading and trading from charts.

The strength of MT4 would be that since it’s used by many brokers, there are many commercial EA’s and scripts available for it. If there’s a particular EA or customer indicator that’s coded to run on MT4, then that might be a reason to choose this platform.

The tick volume counts the number of times the price changes from one tick to another. The same price changes occur on both Trading Station and MT4 accounts, since the data are all from the same price feed, either No Dealing Desk (NDD) or Dealing Desk (DD) depending on the forex execution option you choose. That said, in my experience the platforms themselves may count ticks differently. If you set up an MT4 demo, your login will work on both MT4 and Trading Station. I would suggest you take a look at the tick volume indicators on both platforms to see which one you prefer.

Thank you Jason. That was helpful.

B rgds/Henry

[B]Attention CFD Traders[/B]

FXCM is making exciting new updates to our CFD offering.

Most CFD instruments on FXCM accounts will be enabled to trade in smaller sizes (micro lots) after February 28. Now you will be able to trade indices and commodities in 1/10th the size as was previously used. This means you can trade these instruments in smaller amounts, freeing up your available margin and allowing you greater flexibility in your trading.

[B]Watch Video on PowerPoint[/B]

[B]General FAQs[/B]

[B]1. How will CFD lot sizes change?[/B]

You will now be able to trade indices and commodities in 1/10th the size as was previously used. For example:

If you open a US30 position today:
Currently, the minimum trade size is “1” which equates to a $1 profit/loss for each price tick. On a USD denominated account, FXCM requires a $90 margin deposit for each 1 lot traded. Margin rates will vary for accounts denominated in other currencies.

If you open a US30 position after February 28:
The minimum trade size will remain “1”, however because the pip cost is being reduced by 1/10th, the profit/loss for each price tick will be 10 cents USD. The required margin will subsequently be $9 USD.

[B]2. How will open positions and orders be affected?[/B]

Historical and open positions/orders will also be reduced by 1/10th. The lot size of these positions will be multiplied by 10 so that the profit/loss & rollover posted to your account remains the same. For example:

2 lots of NAS100 are opened on 1 January, which has a 100 point profit equating to a profit of $200 USD. Margin requirements are set at $25 per lot ($50 for 2 lots). How will existing positions appear after February 28?

Essentially, your position will remain exactly the same, only it will now appear as a 20 lot position as opposed to a 2 lot position.

NOTE: Positions and orders include: open positions, pending/resting orders, closed trades, deleted/cancelled/rejected historical orders, & execution orders that resulted in closed/open trades.

[B]3. Why is FXCM changing the value of the lot size on its CFD instruments?[/B]

FXCM is making this change so that you can trade CFDs in smaller amounts. This will allow you to free up your available margin and allow you greater flexibility in your trading.

[B]4. Which CFD instruments will be affected?[/B]

[I]CFD Instruments that will have the value of a lot reduced by 1/10th:[/I]

[I]CFD instruments that will have the minimum trade size reduced:[/I]

The minimum trade size for most CFD instruments is 1. This will remain unchanged for all but two CFD instruments, the HKG33 and the JPN22. For these instruments, instead of reducing the value of each lot by 1/10th, the minimum trade size will simply be reduced by 1/10th. This will have the same effect as allowing you to trade in smaller sizes.

[ol][li]HKG33: The minimum trade size for the HKG33 is currently 10. This will be reduced to 1.
[/li][li]JPN225: The minimum trade size for the JPN225 is currently 100. This will be reduced to 10.[/ol]
[/li]

[I]CFD instruments not affected:[/I]

Spot metals are unaffected as they already have very small per pip values.

[ol][li]XAU/USD
[/li][li]XAG/USD
[/li][li]XPD/USD
[/li][li]XPT/USD[/ol]
[/li]

[B]5. Will margin requirements change?[/B]

Yes. As the value of 1 lot will be reduced by 1/10th, the margin requirements for that position will also be reduced by 1/10th. Please register for a practice account to see updated margin requirements.

[B]6. Will the “Max Quantity” for CFD positions be raised?[/B]

Yes. The maximum amount allowed in a single trade/ticket will be increased by a factor of 10 for affected CFD instruments.

[B]MetaTrader 4 FAQs[/B]

[B]1. How will my Expert Advisors (EA) be affected?[/B]

All Expert dvisors and manually created Orders and Pending Orders for affected CFD instruments will automatically update to the new volume size after February 28. Any new Order or Pending Order created after February 28 on an affected CFD instrument will be subject to the new volume size.

Expert Advisor users should update the Input values of their EAs to compensate for the new volume size. This is normally done by changing the Lot Size variable in the EAs Inputs menu (accessible with the F7 key). All Symbol/Instrument names will remain the same.

If your EA used a Lot Size of “1” prior to February 28, then you should change the Lot Size to “10” after February 28 to maintain the same trade size. As an example, an EA trading the UK100 prior to February 28 using a Lot Size of “5”, should be adjusted to a Lot Size of “50” after February 28, to maintain the same trade parameters.

[B]2. How will my scripts be affected?[/B]

Like EAs, any script which relies on inputting an order size will need to be adjusted accordingly.

[B]3. How will my Indicators be affected?[/B]

Indicators will not be affected.

[B]Before and After Table[/B]

The table below reflects MMR (margin requirements) for a USD denominated account. For a comprehensive list of MMR, please in other account denominations please see the CFD Product Guide.

Please let me know if you have any further questions.

Hi Jason

I looked at EURUSD daily charts on both your MT4 & TS platforms. Pl see screenshots below. It is obvious that the volumes are very different! What cld I possibly do wrong? :confused:



Rgds/Henry

On Monday 17 February, the US observes Presidents’ Day. Below are the holiday trading hours (GMT) for energy, metal and index CFDs. Forex trading hours continue as normal.

FXCM is about to begin a seminar tour of the following cities:

[ul]
[li]FRANKFURT – Friday, 21 February at Frankfurt Marriott Hotel
[/li][li]HAMBURG – Friday, 14 March at Hotel Atlantic Kempinski
[/li][li]STUTTGART – Friday, 11 April at Hotel Le Meridien
[/li][li]ZURICH – Friday, 23 May at Zurich Marriott Hotel
[/li][li]VIENNA – Friday, 20 June at Hotel Am Konzerthaus - Gallery Collection
[/li][/ul]

Registration is free but space is limited so reserve your seat today at FXCM.de

Jason, will there be an FXCMExpo in Las Vegas this year?

Hi Henry,

Sorry for not replying sooner. I had to ask one of our tech specialists for help with your question, since it was new to me as well :22:

It turns out that there are a couple of reasons why the tick value appears differently on your Trading Station and MT4 platforms:

[ol]
[li]Trading Station is defaulted to hide weekend price data, so your Marketscope charts don’t show the tick volume when trading is closed.
[/li][li]It was only this year that we updated some of our MT4 servers to have New York Close charts. That’s why you see gaps in the tick volume of your MT4 chart prior to this year. If you look carefully, the gaps in 2013 are actually very short bars representing the lower tick volume of the Sunday candle.
[/li][/ol]

Jason

Thanks Jason. I know tech people have their own kind of personality. Pleased that you learnt something new, too, in the process :slight_smile:

I cld understand the gaps in MT4 volumes being due to low Sunday volumes. The difference I meant earlier was that from abt 02 Dec 2013 onward volumes on TS were significantly higher than before, as much as double, whereas this was not so on your MT4.


Sorry for persevering, as it wld have consequential impact.

Thank you.

Hi Mark,

There are no plans for one at the moment, but I’ll post announcement in this thread should that change :slight_smile:

Jason

FXCM will be holding a free CFD & FX Boot Camp at the The Menzies Sydney Hotel on Thursday, 27 February from 5:30 to 9 PM. We will take a look at the recent movement of Gold and the Aussie Dollar and show you how you can continue to take advantage of the opportunities created by all the action. Below is a video from our boot camp in Perth last year.

Registration is free but space is limited so reserve your seat today at FXCM.com.au