I have not bought challenge account in this prop firm , but I hope they can solve their problem
Due to a non-sense reason, MetaQuotes has terminated our licenses, and therefore, we have to freeze our services TEMPORARILY. Our team is working hard on a plan to continue providing our services.
The incomprehensible reason for the termination is using a third-party provider for equity synchronization purposes who has allegedly not connected to MetaTraderâs client terminal in a way that is fully acceptable by MetaQuotes. True Forex Funds has used the mentioned third-party service since 2021 without any complaint from MetaQuotes.
MetaQuotes did not give any prior warning, nor did they provide any chance to replace the unwanted provider, despite it being evident that in no industry is it possible to investigate your partner, provider, or any supplierâs source code to prove their legitimacy.
We would like to assure all of you that despite all the turbulence, we will never back down, and you will be able to continue your journey where it had to be stopped. Our team continuously tries to convince MetaQuotes to keep our licenses; in case of lack of success, we will try to migrate your trading accounts to a broker.
We would like to apologize for this disaster, a force majeure event that has occurred due to reasons beyond our control. Please note that the remaining payouts will be settled once the platform is unfrozen.
If the worst-case scenario occurs and we have to migrate to another brokerâs server, we will face an issue with the offered symbols discrepancies, making open positions migration challenging. Please close your positions before market closure; otherwise, they will be automatically closed.
Once again, keep in mind that as soon as the workaround is implemented, you will be able to continue your trading journey with True Forex Funds. Your support means a lot to us.
We will keep you updated.
Best regards,
Richard Nagy
CEO of True Forex Funds