February 9 updates for Funded Engineer
Firstly, I am pleased to inform you that everything is proceeding as planned, and we are on track to commence full services by next week.
I want to express my sincere gratitude to each one of our team for the hard work and dedication during this busy period.
I also want to thank everyone that have been supportive with us. Your patience and supportive words have not gone unnoticed.
I’ve been truly encouraged by the overwhelming amount of positive feedback we’ve received in our communications thus far.
Your input is invaluable, and we are committed to maintaining open and transparent communication channels going forward. Therefore, we will continue to provide daily announcements to keep everyone informed of our progress.
We have received a lot of questions so we wanted to personally answer all of them to keep you updated.
Question: Balance and Compensations
Regarding the matter of balances and compensations, please rest assured that we are actively working on finding the best solutions.
Our development team is working tirelessly, around the clock, to address the complexities involved in migrating over 40,000 accounts with balances, emails, and names.
While this is indeed a significant undertaking with many moving parts, we are dedicated to ensuring that everything is handled efficiently and accurately.
Question: Floating Profits
As for concerns regarding floating profits and losses, we understand the importance of resolving these issues promptly.
We are currently strategizing on the logistics involved and will provide updates over the weekend.
Question: Allegations Made
Regarding accusations, I want to assure you that we are treating this matter with the utmost seriousness. While it has become a legal case, we are unable to disclose further details publicly at this time.
Updates regarding various matters will be forthcoming, but I kindly ask for your continued patience as we navigate through our current workload.
Question: Purple Trading
Regarding Purple Trading, please note that they will be suspending MT4 and MT5 services for all props as of February 12th. This affects not only us, but the entire prop firm community.
However, we have already obtained a forex license as well as a MetaQuotes license, which will allow us to continue offering MT5 services to all clients except USA citizens and residents.
Rest assured, we are actively working on a solution for our USA-based clients as well.
Question: USA Citizens
In regard to USA citizens, it’s important to be transparent. MT5 services for USA citizens and residents will soon be discontinued, not only for us but for the entire prop industry within the next 2 to 8 weeks.
Question: Different Brokers Options
Regarding our broker options, please remember that we have other options readily available. While we currently operate with one broker to reduce costs, we can easily reintegrate additional brokers such as Think Markets and Blueberry as needed.
Our ability to offer multiple options is contingent upon cost considerations, but please know that we prioritize cost-efficiency to provide the best possible service to our clients.
Thank you once again for your patience and our team for their hard work. Your understanding and support are greatly appreciated.
I look forward to sharing more updates with you soon.
Talk soon,
Trader T & Trader H