@Forexteamcmp, I take it you are not based in Australia… and since that you have everyone flapping around posting in circles… If you had of done a search on IC Markets here on Babypips… You would understand what has happened to you…
As of June 2019… IC Markets Australia split its accounts across two regulations… Australian residents were still protected under ASIC and every foreign account was passed across to Seychelles regulation.
It was discussed in many threads relating to IC Markets… I must have 3-4 posts on this very subject with warnings to stay well clear of this Broker…
This was so Euro Clients caught up in ESMA’s new lower leverage (1:30) regime, where outside of ASIC jurisdiction… Australian traders were able to maintain its existing leverage (1:400 - 1:500) without incurring the roth of the EU Regulators because so many moved their account to Australian Brokers post June 2019 hoping to maintain their higher leveraged accounts.
Check the fineprint on your T&C’s and you will see this is more than likely what has happened… and more than likely you are hearing an Indian sounding voice in their call centre…
@Phamy… Perfect reason you don’t trust Offshore, loosely regulated Island based Brokers…
Some here really need to do some serious due diligence before throwing their money to the wind…
PS: See this post from around the same period as that spike in the XBRUSD…