Is it normal to be told by your forex platform that the processing fee has to be paid from your personal bitcoin wallet and can’t be deducted from your balance.
Currently I have $11,300 in my account. And made a withdrawal for 10k. I was told there’s a 5% processing fee. Then i was told to send $500 from my bitcoin wallet to proceed.
I told them to deduct it from my balance but they won’t.
Is this normal ?